Coviu's Telehealth Blog

At Coviu’s 2024 Company Offsite, the team embarked on an exciting journey, unveiling the company's new strategy and delving into some dynamic team-building activities and future-oriented discussions. Here’s a summary of the key highlights that shaped the offsite and set the tone for an innovative year ahead.

Tailoring telehealth software to reflect the unique identity and branding of a clinic not only enhances the client experience but also strengthens the clinic's brand presence in the competitive healthcare landscape.

A quality video call is crucial to a successful telehealth experience. To improve your calls, here are some very simple hacks you can implement today.

Kellie Paul, Director of Strategy & Client Growth, SLP (United States) delves into the process of selecting the right telepractice platform alongside Kim Dutro Allen & K. Todd Houston on their recent episode of Telepractice Today.

Audio issues in video consultations can be frustrating and they happen to the best of us. But they're usually an easy one to fix. Here are some FAQs for you to help improve your telehealth experience with Coviu. You can also find out more on how to adjust your audio settings in our help centre.

From connectivity issues to software glitches, troubleshooting technology problems during telehealth consultations is crucial for ensuring a smooth and effective session. We've included a downloadable list of troubleshooting tips for you to use as well!

In the second article of our Future of Digital Health Series for 2024: Digital health technologies, such as telehealth, are demonstrating numerous advantages in the implementation of collaborative care models. Despite some existing limitations, such as changes to reimbursements for patient-end support services, there are several features that healthcare providers can leverage through telehealth to deliver better collaborative outcomes.

In this edition of Coviu’s Future of Digital Health Series 2024 we talk to Karen Chia, a contributor to the “Care is Care” collaborative white paper. Karen shares her insights drawn from her participation in the study which examined international digital health models and their potential applicability to digital healthcare in Australia.

Staying updated with the latest research, trends and insights is essential for professionals to deliver high-quality care. One invaluable resource for healthcare professionals seeking knowledge, inspiration and professional development is podcasts. This blog shines the spotlight on 5 Australian podcasts with content that intersects with telehealth.

Coviu has found that customers who invest in client onboarding have the greatest success stories with telehealth. To ensure a smooth and positive experience, clinicians are encouraged to create induction packages to guide clients through the expectations of virtual healthcare. Here's a starting point for how clinicians can assemble effective telehealth induction packages.