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Coviu Case Studies

Learn how healthcare organisations are using Coviu to improve their businesses and continuity of care.

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Case Study - Addiction

Battling Australia's Alcohol Problem with a Telehealth Home Detox Program

The Clean Slate Clinic is a Telehealth program that supports Australians to safely undergo alcohol detox from home. Since establishing at the beginning of 2021 over 50 patients have successfully undergone an at-home alcohol detox program completely via telehealth. This new model has proven to be safe, effective, and convenient, making alcohol treatment widely available to all who need it, regardless of their location.

Case Study - Virtual Training

Web Coaching at Organ and Tissue Authority - Up-skilling Clinical Staff with Virtual Role Plays in Coviu

At the start of 2021, the Australian Government’s Organ and Tissue Authority (OTA) launched a virtual training program for over 600 Donation Specialist Nurses nationally. The DonateLife Web Coaching Program is aimed at improving the communication skills of nurses who discuss organ and tissue donation with families and loved ones of people during end of life conversations. Following the launch of the program, Coviu interviewed Bernie Dwyer - National Training Coordinator at the OTA to learn more about virtual training and outline the function of Coviu’s Web Coaching add-on in facilitating the training sessions.

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Case Study - Pyschology

Video Telehealth at Benchmark Psychology - Designing a Human-Centred Service

How can we digitise health care services without compromising human interaction? For Benchmark Psychology this was one of the key questions when designing video telehealth services for their clients. Using Coviu’s video telehealth platform Benchmark Psychology was able to achieve exactly that - create a video telehealth service that is just like an in-person experience.

Case Study - Children and Youth Mental Health

Telepsychology at NSW Department of Education - Rapid Roll-Out During The Pandemic

This case study outlines how the DoE was able to implement a Telepsychology platform that allowed school counselling staff to continue providing support and therapy to students during the uncertain times of the pandemic. To learn about their experience first hand, Coviu interviewed Pauline Kotselas, Leader of Psychology and Wellbeing Services, Child Protection, Health, Mental Wellbeing and Karina Worrall, the Principal Psychologist at DoE.

DoE Case Study
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Case Study - Allied Health

Telehealth at Youthrive - Expanding Footprint and Improving Access to Services

Youthrive, a social enterprise that provides speech pathology, occupational therapy and psychology support to children and their families. The case study explores how Youthrive was quickly able to switch their business model, during the lockdowns of the COVID-19 pandemic, to take full advantage of video telehealth.

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