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About Coviu

We're on a mission to be a catalyst for life-changing online care anywhere.

At Coviu, we all come to work every day because we are passionate about breaking down the barrier of distance and enabling fair and equitable access to healthcare for everyone.

Virtual communication has become a standard way of doing business in corporations. Yet, when it comes to health, patients still need to see providers in person, which places a large burden on many.

For example, people in rural and remote areas have to travel many hours to meet with a psychologist, speech pathologist, or specialist. It’s not much better for the elderly, disabled or otherwise immobile people in urban areas. Even busy families and professionals are avoiding the dreaded time out needed to see a doctor.

Distance between healthcare providers and those they serve, even if it’s only a few kilometres, often requires enormous amounts of effort, time, and money to overcome. We aim to knock down this barrier by making video visits the new standard of care.

Making Telehealth The New Standard Of Care

Research has shown that up to 80% of clinician visits can be provided online with comparable clinical outcomes. Patients are demanding this convenient way of receiving healthcare and providers who embrace it will be rewarded with happier, healthier patients and higher revenues.

This is why we have built a software platform to make it effortless for you to introduce video and phone visits as a service offering to your patients.

Despite our lofty goals, we are realists and know change can be challenging. So we go out of our way to make it easy to slot telehealth visits into your workflows, and for patients to have a telehealth visit with you online from wherever they are.

We also give you superpowers through AI-enhanced clinical tools to make the telehealth consult even better than seeing a patient in person. And we round out our services with unparalleled support because we know the last thing you need in a busy practice is time spent on technology issues. At Coviu, we work tirelessly so the tech just works.

Team

Our Vision

To create a digitally enabled, fair and equitable healthcare system. 

Our Mission

Coviu is a catalyst for life-changing online care anywhere.

Our Promise

We will work tirelessly to make your telehealth service feel like business-as-usual.

Our Essence

At our core, Coviu operates on innovation, inclusivity, integrity and impact.

Our Commitment To You

We care a lot about the way technology is introduced into the healthcare sector.
Our values help us deliver quality products and services that improve the lives of clinicians and patients.

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Privacy

We will respect the privacy of patient/client data and hold it strictly confidential at all times.

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Security

We will only ever hold the minimum data necessary, and we will hold and exchange it to the most up-to-date encryption and security standards. Coviu is HIPAA Compliant and ISO 27001 certified.

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Continuity Of Care

We will never knowingly undermine the patient-provider relationship as it is core to continuity of care.

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Collaboration

We want to work with you to make telehealth become a sustainable part of your business.

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Commitment & Agility 

We will always support you in your goals to the best of our ability. Coviu are committed to work with our partners to help deliver on the technology they need to provide their services. 

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Easy for Patients & Clients

No downloads, installations or account creation required. Patients/Clients just click a link and connect!

Our Story

Coviu was first created within the Australian research organisation CSIRO as part of research into telehealth delivery platforms. Working closely with clinicians, we found that existing consumer video calling software and corporate video conferencing applications were not appropriate for healthcare services.

Not only do they not satisfy the stringent security and privacy requirements of healthcare businesses, but they miss important business functions such as collecting payments, making appointment bookings, and gathering patient consent.

We set about co-creating Coviu with the input of clinicians and healthcare businesses and spun the company out of Data61/CSIRO with the support of venture capital investment from Main Sequence Ventures in May 2018.

Today, Coviu is a leading virtual care platform. Clinicians and patients alike trust Coviu to provide a secure, convenient virtual telehealth experience for their needs.

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Our Values

At Coviu, our values shape who we are.

Integrity

Integrity

Integrity is the foundation for everything we do. Honest, transparent and accountable in all dealings with employees, customers, directors and other stakeholders. 

Commitment

Commitment

We are committed to our purpose. The Coviu team go above and beyond the requirements of their roles, striving to achieve the company's goals with enthusiasm and perseverance. 

Authenticity

Authenticity 

We bring our true selves to work. By remaining true to our company values, mission and culture, and being consistent in our words and actions we are able to cultivate an authentic workplace.

Diversity

Diversity 

We are inclusive of diverse perspectives and backgrounds. We are proud to be creating a culture of inclusion and equity that celebrates diversity and promotes equal opportunities for all. 

Respect

Respect

We respect individuals because people matter. We acknowledge and value the opinions, beliefs and rights of all employees, customers and stakeholders - regardless of background, position and status. 

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