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A Virtual Care Engagement Platform

Coviu provides an all-in-one virtual care engagement platform that enables providers to deliver a superior, frictionless virtual care experience combined with à la carte industry-leading apps to improve clinical outcomes, capacity and workflow efficiencies.

Coviu’s technology delivers on a vision of a 'connected care – system of action' that enables providers to deliver rapid patient care impact by eliminating many of the traditional obstacles to doing so. Coviu arms providers with an unparalleled telehealth solution to help them thrive not just survive in these trying times.

Coviu does this through:

Virtual Engagement Platform Coviu

Simple and Secure Video Consultations

Coviu is a global leading telehealth solution, powering simple, secure and feature-rich video consultations. Through Coviu's software, you can provide vital health services to people who otherwise might not be able to access care.

Coviu uses in-browser technology, which means there is no software to install or download for both the provider and the patient, removing common barriers to successful and stress-free visits. Being a web-based technology, deployment of Coviu is streamlined and does not require ongoing internal IT support.

Coviu has been built with extreme care for patient privacy. Coviu is HIPPA compliant, ISO 27001 certified and all calls are encrypted end-to-end - no patient data is stored. In addition, Coviu is packed with features designed to enhance your consultations, all while fitting seamlessly into your current practice. Coviu allows you to share resources, use the interactive whiteboard feature to explain diagrams, diagnoses and exercises making your consultations seamless! 

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"Coviu provides a reliable, effective, and secure means of offering therapy in a face-to-face online context. Coviu is simple, flexible, and easy to use”
Chris Larkin, Psychologist

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50+ Apps Tailored to Your Speciality 

Apps are modules you can add to your Coviu account that extend the functionality and workflow capabilities of your clinic, including industry-leading assessment partner tools. With over 50 apps to choose from, Coviu has a selection of administrative and clinical apps to bridge the gap between in-person and telehealth consults. Start exploring today and enhance your consultations! 

Make and Receive Phone Calls

Use Coviu as a single platform for both video and phone consultations making clinic management easier for your practice. 

Reap the benefits of Coviu's new phone telehealth feature including:

  • Same account for both video and audio - Use your Coviu account to call clients on their phone when they can't do video.

  • Expand your boundaries - Use our virtual waiting area to respond to phone enquiries and leave phone calls for other users to answer. 

  • Privacy and Security - No need to share personal mobile numbers! Use your dedicated Coviu phone number to call clients on their phone.

  • Maintain a health hotline/health call centre where staff can respond to multiple incoming calls using the same line.
  • Create 24/7 accessibility with Voicemail functionality.

Phone capabilities are available on the Standard, Premium and Enterprise plans.

Prices start at $15/m/account on the Standard and Premium plans to enable phone calls and receive a dedicated number. Price is subject to change as we enhance and roll out new features. 

 

Help Centre Articles 

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"Being able to make phone calls out of Coviu provides me with the convenience and flexibility my practice needs. It also provides me with a much more stable connection when working from home which lies in a mobile black spot. Increasing flexibility of telephone connection with clients and other professionals is very important to me for consistency of service." -  C.J. G. Psychologist

RPM

Remote Patient Monitoring 

Monitor your patients using Bluetooth-supported pulse oximeter devices within a Coviu call. Using Bluetooth, the pulse oximeter device will display live clinical readouts via Coviu, allowing the clinician to read for diagnostics. 

How It Works

• Patients connect their pulse oximeter device via Bluetooth to their Coviu call
• The app will display the live pulse oximeter readouts directly within your Coviu call

 

Coviu has also partnered with The Clinician to launch an integrated telehealth and remote patient monitoring (RPM) solution for the management of COVID-19 patients. Read more about this partnership here.

Group Telehealth Rooms

With Coviu's new Group Room Feature, you can conduct activities and support groups, such as group therapy, art therapy and yoga classes. Group Rooms can also be utilised for educational workshops and peer support groups, such as alcoholic anonymous meetings and domestic violence workshops. You can also utilise Coviu for your team meetings and multi-disciplinary meetings with your clients. 

This feature is currently available on the Premium Plan only. Click here to learn how to upgrade your plan. 

 

Help Centre Articles

Group Telehealth Sessions

The Coviu Difference

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Works on Any Device

Coviu works on any device (computer, tablet, or phone) on all major browsers (Chrome, Safari, Firefox and Microsoft Edge).

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Proudly Australian

Coviu was founded within CSIRO in 2016 by Australia’s top computer scientists and engineers.

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Seamless Across All Devices

Coviu has you covered on any iOS, Android, Mac, Linux or PC ‎device.

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Easy for Patients

No downloads, installations or account creation required. Patients just click a link and connect!

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Amazing Support

We're here to support you 9am-5pm AEST through live chat.

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Keep Your Staff Safe

Help stop the spread. Adopt remote care wherever possible, to protect your staff.

 

Experience Coviu now, risk free.

With elevated features and time-saving tools, we’re confident you’ll love using Coviu.
Switching to telehealth can be a big change, which is why you can try it for free for two weeks. No commitment or credit card required.

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Enterprise Features

Coviu is the leading telehealth solution, providing scalable, secure and feature-rich video and phone consultations for enterprise businesses. Some features that our clients love include:

  • Ability to have an easy oversight of all telehealth activities within the centralised management of all organisations and clinics.

  • Easy to replicate organisations' physical structure in an online environment, resulting in a seamless setup without the need to change existing processes.

  • Full reporting capabilities for clinical governance, allowing you to understand how the platform is being used.

  • White labelling, allowing full customisation of the platform with the organisation’s branding, from logo to colours and custom domain.

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Telehealth for Enterprise

For organisations with 25+ Providers

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As a patient, you do not need to sign up to a Coviu account. Your healthcare provider will use their account and send you a link to join at the time of your consultation.

Learn how to join a Coviu Call

Chat to your provider about using Coviu