Telehealth Opportunities for Aged Care
Improving the quality and accessibility of aged care.
Coviu, Hybrid Care for Aged Care
Coviu is an all-in-one virtual care platform for residential aged care facilities and aged care providers. Coviu's elevated telehealth software solves many of the current gaps in aged care, highlighted in the 2021 Royal Commission into Aged Care Quality and Safety.
Virtual care for elderly patients offers:
Better quality healthcare outcomes with continuity of care and greater communication between all practitioners
Long-term management of symptoms with remote patient monitoring, reducing hospitalisations and emergency department visits
Saved time, travel, and costs
Safer care and a zero/reduced transmission environment
Reduced mobility restrictions
Ability to unite all decision makers in one forum, regardless of location
A solution to staff shortages and reduced out-of-hours capacity
Improved medication management
A powerful toolbox supporting treatment of a wide variety of conditions. From medical interpreters through 2M Lingo™ for CALD patients to remote cognitive assessments
Residential Aged Care Facilities (RACFs)
RACFs can currently access funding from their Primary Health Network to set up an effective virtual care environment. Coviu provides the software and support RACFs need to benefit from virtual care through training and a library of resources. Upskilled RACF nurses can aid patients' telehealth calls, facilitating online access to clinicians around the clock including regular checkups, telepsychology and medication reviews. No more staff shortages or out-of-hours care limitations preventing care.
Home Care Providers for Aged Care
Coviu solves the needs of practitioners delivering at-home and short-term care to elderly patients in the community. From home medicines reviews to remote patient monitoring to tapping into advice from more senior practitioners or external providers on the spot, Coviu is a multifaceted solution with the software and training to allow aged care providers to deliver better healthcare. Free up staff time, reduce costs and improve patient treatment by upskilling nurses, physiotherapists, podiatrists and other therapists as telehealth leads.
Design a Practice for Elderly Patients
All the Features You Need to Deliver Hybrid Care
Coviu’s platform offers all-in-one virtual care and gives you the flexibility to pick and choose from features to build the optimal hybrid care model for your practice.
Easy, no downloads
Remote patient monitoring
50+ Apps with measurable outcomes
Medical Interpreters through 2M Lingo™
Individual and group consultations
Safety and security
In-call patient payments
Integration with MediRecords
Key Integrated Features
2M lingo™ by 2M Language Services is an embedded application that provides seamless, in-app language interpretation for Coviu video calls with the click of a button. 2M lingo™ supports on demand interpretation in over 250 languages including Aboriginal and Torres Strait Islander languages.
Remote Patient Monitoring with ZEDOC
Coviu integrates with ZEDOC powered by the Clinician for comprehensive dashboards allowing clinicians to enrol patients into purpose-built digital pathways measuring key objective vitals over time.
Pulse Oximeter Remote Monitoring App
This app enables you to remotely monitor your patients using Bluetooth pulse oximeter devices.
Assess your clients professionally with Pearson Assessments including: CELF-5, WISC-V and WAIS-IV.
Easily administer mental health forms such as PHQ-9, K10, GAD-7, and DASS-21, with automatic scoring within your telehealth call.
The Medipass Coviu app allows healthcare providers to easily determine patient eligibility, raise insurance claims and process patient card payments entirely online from the Coviu platform.
What's the Clinical Evidence of Using Telehealth?
Nearly 30% of older Australians are from a Culturally and Linguistically Diverse (CALD) background. The 2M Lingo™ App offered through Coviu, helps providers fulfill their obligations to provide culturally safe and appropriate care under the Australian Aged Care Quality Standards and recommendations from the Royal Commission into Aged Care Quality and Safety. Read More.
Dementia Australia estimates that for Indigenous Australians, a community with a significantly higher rate of dementia than the average Australian, the time between the onset of symptoms and dementia diagnosis often exceeds three years, which could potentially be reduced by increasing access to specialists by telehealth. Read More.
The majority of pharmacists (4/5) reported they would be prepared to use a virtual care system as part of their routine practice. This followed a report highlighting improved medicine uses for patients with dementia and cognitive challenges in residential aged care facilities. Read More.
A 2020 survey revealed that 91% of seniors found it easy to use the technology necessary to complete their telehealth visit. Read More.
Read More Clinical Evidence here.
Reimagining Aged Care with Zoë Callister-Hakewill from Dr's On Call
While the world has been going through a major technological transformation since the beginning of the millennium, the aged care sector has changed very little in that same time frame. With a rapidly ageing Australian population, there has never been a better time to reimagine aged care as we know it. Dr’s on Call is at the forefront of making this happen.
Want to Know How Coviu Compares to Other Solutions?
Coviu's Telehealth Training Academy
Aged Care Providers and RACFs looking to leverage virtual care can take advantage of the Coviu telehealth academy with a free library of resources including, a series of short videos, technical tips and help articles explaining the basics of virtual care. This will help you:
Upskill staff such as nurses, physiotherapists, podiatrists and other therapists to act as telehealth leads in your organisation!
Ensure staff during home visits have the tools and knowledge to aid and facilitate telehealth consultations for patients dialing in external providers, senior staff and support where required.
Determine what you need to set up a successful telehealth environment before applying for PHN funding. Don't waste funds!
In the News
As Featured In
Practical Steps for Telehealth in Aged Care
There needs to be a focus on the practical implementation of virtual care tools in aged care homes, writes CEO & Co-founder, Dr Silvia Pfeiffer for The Australian Ageing Agenda.
From better frequency and access to care with reduced travel requirements to a solution to staff shortages and limited resources, the advantages of virtual care extend to both patients and clinicians.
Telepsychology Bridging Gap for Aged Care Residents at Christmas
Aged care residents have the option of telehealth where there is a shortage of mental health support, bridging service gaps during holiday periods, Aged Care News reports. Dr Annie Banbury, Clinical Research Lead at Coviu discusses the latest research.
Telehealth is Important in Aged Care
Telehealth is important in aged care, but staff must be properly trained to optimise its effectiveness, Bianca Roberts from Aged Care News reports. Dr Annie Banbury, spoke with Aged Care News and believes that more training is needed to support aged care staff in transitioning to a 21st-century model of care.
The Australian Financial Review Applauds Coviu's Virtual Care Solution
The Australian Financial Review (AFR) has recognised Coviu's significant contribution to digital healthcare in two recent articles. The AFR highlights Coviu's evolution from video telehealth to an all-in-one virtual care engagement platform, as well as the vast opportunities created for health providers through its software.
We Help You Every Step of the Way
Considering an Enterprise Plan?
Coviu provides a number of options for you to get started depending on your type of organisation and needs. Our enterprise plans come with a wide range of features and options from white labelling to a dedicated telehealth implementation specialist.
Dedicated Telehealth Implementation Specialist
Your dedicated telehealth expert will be with you at every step of the way as you roll out Coviu across your organisation. They'll take the time to get to know your business, understand your challenges, set realistic goals and work with you and your team to attain them.
Australia's Leading Telehealth Provider
"I love video telehealth, I think it's fantastic. It provides a whole lot of flexibility to families, and to our staff”
"One thing that coronavirus had taught me was that, for the right client, telehealth outcomes can be just as good as, if not better than, face-to-face sessions"
"Unlike non-telehealth specific platforms, Coviu is set up with everything that you need and nothing that you don't"
Are you a provider or a patient?
Have Questions? Contact Us