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Coviu Phone

Secure, Scalable, Seamless

Manage phone and video consults in one place. No extra apps. No mobile numbers. Just easier workflows and greater reach.

 

Coviu Phone Telehealth
telehealth phone call

Make and receive phone calls with Coviu

 

One system for phone and video
Manage phone and video consults from one secure platform - and never miss a call, even when video isn’t an option.

 

Protects privacy
Use a clinic number - no need for personal mobiles.

 

Built for busy clinics
Handle high call volumes efficiently with voicemail, on-hold audio, and after-hours messages - while routing calls to shared rooms or available team members for a seamless response.

 

Smarter notes with AI Scribe
Automatically generate clinical notes from phone calls using Coviu Assist—saving time for both clinicians and admin teams.

 

Learn more about AI Scribe

"Being able to make phone calls out of Coviu provides me with the convenience and flexibility my practice needs. It also provides me with a much more stable connection when working from home which lies in a mobile black spot. Increasing flexibility of telephone connection with clients and other professionals is very important to me for consistency of service."

-  C.J.G. Psychologist

Any Questions?

Can I use the same Coviu phone number across multiple clinics?
No. Each clinic must provision its own dedicated phone number. This ensures accurate call routing and secure, clinic-specific communications.
Does Coviu Phone support voicemail and after-hours messaging?
Yes. You can configure voicemail and recorded messages for after-hours calls, ensuring patients receive clear instructions and can leave messages when your clinic is unavailable.
Can multiple team members join a Coviu Phone call?
Yes, in most cases. Multiple Coviu users can join a phone call through the Waiting Area, although this functionality is still being refined. Outbound group calling is not currently supported.
Does Coviu Phone work in an emergency or during internet outages?
No. Coviu Phone requires an active internet connection and power. For emergency situations, patients and providers must use traditional landline or mobile services to contact emergency services.
Is my Coviu Phone number private and secure?
Yes. All calls are made through your clinic’s Coviu number, protecting clinicians' personal details. Data is handled securely, with temporary call logs stored by our provider, Twilio, for quality and support purposes.
How much does Coviu Phone cost?
Coviu Phone costs between $10-$25 per user, depending on your plan and number of users. For more information, view our Pricing Page, or Book a Demo to discuss with our team.

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As a patient, you do not need to sign up to a Coviu account. Your healthcare provider will use their account and send you a link to join at the time of your consultation.

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