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Policymakers Should Relax Virtual Care Limitations

To secure the future of virtual care, policymakers must go a step further, removing limitations on telehealth that impact vulnerable populations. Dr Silvia Pfeiffer discusses policy required to continue the growth of virtual care for the benefit of millions of restricted Australians.


Although Medicare changes opened up telehealth to all healthcare sectors during the COVID-19 pandemic, constraints still exist that restrict certain community members from accessing remote healthcare. This directly impacts those who find it hard to travel, such as rural patients, people with disabilities, or suffering homelessness.

Given the far-reaching benefits of virtual care on a currently overworked Australian healthcare system and approximately 4.3 million Australians requiring access to the National Disability Insurance Scheme, it is vital criteria is further relaxed to ensure healthcare reaches everyone who needs it.

Coviu CEO and Co-Founder Silvia Pfeiffer emphasises that part of the problem is also that planners are not discussing telehealth with their participants and that further education for professionals is required.

Read the full article ‘Policymakers should pay attention to telehealth’s transformation potential in Australian healthcare’ authored by CEO and Co-Founder of Coviu, Dr Silvia Pfeiffer as she explores the current opportunities for policymakers to make healthcare accessible for everyone via comprehensive virtual care models.





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