Back to blog

Monthly Round-Up - March Updates!

So much has happened this year already... including a new case study for speech-language pathologists and psychologists from the Department for Education South Australia, a whole bunch of new free resources such as a troubleshooting checklist and we've got an exciting announcement as our new CEO Diana begins an exciting new phase of growth for Coviu! 

Free Downloadable Case Study with Workflow


Telehealth for Schools

Have you downloaded our case study yet? 😍 An Exemplary Approach to Telehealth in Schools with the Department for Education, South Australia!

SA DfE has a fantastic telehealth model for psychology and speech services, enhancing virtual delivery to students with Coviu. Learn from Flexible Services Response Team Manager Robbie Thomas and Psychologist Lisa Hannaford for impactful and efficient school telehealth in our case study. We touch on:

✔️Investing in Telehealth for Schools
✔️What a Blended Clinical/Non-Clinical Team looks like
✔️Setting up Guidelines, Student/Parent Resources & School Telehealth Initiatives
✔️Delivering Teleassessments
✔️Unique Use Cases in Schools
✔️Securing Buy-In




New Resources & Features


Device selection before call


Device Selection and Testing Before Joining A Call

For those hopping onto a video call, this upgrade makes configuring your device settings a breeze, ensuring a seamless virtual appointment experience.

You can now easily check and optimise your camera, microphone and speakers before your consultation.



Troubleshooting Checklist

Free 'Troubleshooting During Calls' Checklist for Clinicians

From connectivity issues to software glitches, troubleshooting technology problems during telehealth consultations is crucial for ensuring a smooth and effective session.

We've compiled a useful troubleshooting checklist for clinicians to use in video calls.




Coviu Appoints New CEO Diana Pitts!


Quote Template (3)-1

Exciting News! Coviu is thrilled to announce Diana Pitts as our new Chief Executive Officer.

With over a decade of experience leading across the healthcare and technology sectors, Diana's background includes scaling venture-backed healthcare and tech startups like Safewill, Mable and Cogito in Australia and the US.

Her appointment marks a new chapter for Coviu following our successful growth during COVID. Diana's expertise in driving growth and building and scaling exceptional teams perfectly aligns with our mission to enhance healthcare accessibility.

Join us in welcoming Diana as she leads Coviu towards further global impact in telehealth!





2M lingo™ New Instructional Video to Set Up Access to Apts! 



2M lingo™ supports on-demand interpretation in over 250 languages including indigenous languages and AUSLAN.


Just create a 2M account by following the steps in the new video on our 2M Language Services page through the below link and you will soon be able to use the add-on within Coviu!



Upcoming Events...

digital health festival

Digital Health Festival | Melbourne | May 7-8 | Booth 615


This is an exciting time to be in healthcare. Digital health solutions are driving improvements in service delivery, clinical outcomes and patient experience. DHF is where health leaders meet to learn new skills, assess the latest solutions, network and form partnerships.


DHF is an event of unrivalled scale. It is the only place where the entire health eco-system meets with a focus on technology as a tool for enhanced patient outcomes and productivity. DHF draws thousands of senior health professionals from around Australia and, increasingly, from the wider Asia-Pacific region.


Sign up for Telehealth Tips and Tricks