Tonic Media Waiting Room Video

Benefits

Benefits for Clients:

• Capture attention with original, trustworthy programming designed to inform and empower clients whilst they wait for their appointment.
  
  

• Featuring a carefully curated mix of content, the Tonic Virtual Waiting Room Video engages and informs clients while they wait, increasing client satisfaction. Clients that have a positive waiting experience are more likely to have a positive impression ahead of their session, leading to improved client satisfaction and higher retention rates.
  
  

• Enhances the overall client experience, showing them that their comfort and wellbeing is valued, by making the waiting time enjoyable and beneficial.
   

Benefits for Practitioners:

• This feature encourages clients to stay engaged and focused while they wait, which can lead to higher attentive levels during the appointment. This can facilitate more effective communication and collaboration between practitioners and their clients, leading to better health outcomes.
  
  

• By keeping clients engaged, practitioners can better manage their time between appointments. Clients occupied with informative and entertaining content are less likely to become impatient or feel their wait time is prolonged.
  
  

• These videos can promote healthy lifestyle choices, self-care techniques, and mental health resources, which can align with the practitioner's goal of promoting overall health and wellbeing. These videos can be leveraged to provide clients with additional tools and resources for managing health.

What's on Screen

• Evidence-based, expert health advice.
• 'Do anywhere' mindfulness and wellbeing exercise.
• Carefully curated lifestyle programming.

Learn More

• Visit Tonic Media Network's website at tonicmedianetwork.com.au
• For more information on the Tonic Media App on Coviu please click here.

How to Install

The Tonic Virtual Waiting Room Video is already installed on your Coviu account!

To enable, follow these steps:

1. Head to the 'Configure' tab located on the left-hand side of your Coviu Dashboard navigation bar.

2. Once in Configure, under the 'Waiting Experience' tab, select 'Waiting Video' as your preferred waiting experience.

3. Click save. You now have the Tonic Virtual Waiting Room Video enabled.  

For Enterprise accounts, please reach out to your Coviu Account Manager to get this enabled. Similarly, for Healthdirect accounts, please contact your Healthdirect Video Call account manager for activation of the App.