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Getting Started with Coviu

Need help getting started? Watch our help videos to get started with Coviu's telehealth software. 

 

1. Introduction and Overview of Coviu

2. Introduction to the Dashboard and Waiting Area

3. Introduction to User Rooms and Meeting Rooms

4. How-to Set Your Waiting Area Alerts

5. Introduction to the Call Manager

6. Introduction to the Call Interface

7. How-to configure your In-Call Device Settings

8. How-to add Team Members to your Clinic

9. How-to Invite a Client or Patient using the Waiting Area

10. Introduction to In-Call Apps

11. How-to End a Call

12. Where to get Support

 

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Introduction and Overview to Coviu

This video provides an overview of the main features and functions of Coviu and how to use them
 

 

Introduction to the Dashboard and Waiting Area

This video provides an overview of the Coviu Dashboard and your clinic Waiting Area
 

 

Introduction to User Rooms and Meeting Rooms

The video describes Coviu User Rooms and Meeting Rooms and the differences between each.
 

 

How-to Set Your Waiting Area Alerts

This video describes how to set alerts for your Waiting Area to alert you when a client or patient has arrived for their video consultation.
 
 


Introduction to Call Manager

This video describes the Call Manager and it's role in allowing your client or patient into a call.

 

Introduction to Call Interface

This video describes the Call Interface and navigating your way around it.
 



How-to Configure your In-Call Device Settings

 This video describes your in-call device settings and how to configure them.
 

 

How-to add Team Members to your Clinic

This video describes how to invite your colleagues as users to your account.

 

How-to Invite a Client or Patient using the Waiting Area 

This video describes how to invite a client to your Clinic's Waiting Area.

 

Introduction to In-Call Apps

This video describes the ways in which you can use in-call apps.

 

How-to End a Call

This video describes the ways in which you can leave a call or end a call.

 

Where to get Support

This video outlines the different support options available to you and how to access them.

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As a patient, you do not need to sign up to a Coviu account. Your healthcare provider will use their account and send you a link to join at the time of your consultation.

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