Coviu Features | A Virtual Care Engagement Platform

Elevated telehealth, Coviu provides an all-in-one virtual care engagement platform that enables providers to deliver a superior, frictionless virtual care experience combined with à la carte industry-leading apps to improve clinical outcomes, capacity and workflow efficiencies.

Coviu’s technology delivers on a vision of a 'connected care – system of action' that enables providers to deliver rapid patient care impact by eliminating many of the traditional obstacles to doing so. Coviu arms providers with an unparalleled telehealth solution to help them thrive not just survive in these trying times.

Coviu does this through:

Simple and Secure Video Conferencing
An Extensive Apps Marketplace
Phone Consultations *NEW*
Remote Patient Monitoring
Group Telehealth Rooms *NEW*

Simple and Secure Video Conferencing

Coviu is a global leading telehealth solution, powering simple, secure and feature-rich video consultations. Through Coviu's software, you can provide vital health services to people who otherwise might not be able to access care.

Coviu uses in-browser technology, which means there is no software to install or download for both the provider and the patient, removing common barriers to successful and stress-free visits. Being a web-based technology, deployment of Coviu is streamlined and does not require ongoing internal IT support.

Coviu has been built with extreme care for patient privacy. Coviu is HIPPA compliant and all calls are encrypted end-to-end - no patient data is stored. In addition, Coviu is packed with features designed to enhance your consultations, all while fitting seamlessly into your current practice. Coviu allows you to share resources, use the interactive whiteboard feature to explain diagrams, diagnoses and exercises making your consultations seamless!

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Make and Receive Phone Calls

Use Coviu as a single platform for both video and phone consultations making clinic management easier for your practice.

Reap the benefits of Coviu's new phone telehealth feature including:

Same account for both video and audio - Use your Coviu account to call clients on their phone when they can't do video.
Expand your boundaries - Use our virtual waiting area to respond to phone enquiries and leave phone calls for other users to answer.
Privacy and Security - No need to share personal mobile numbers! Use your dedicated Coviu phone number to call clients on their phone.
Maintain a health hotline/health call centre where staff can respond to multiple incoming calls using the same line.

Phone capabilities are available on the Standard, Premium and Enterprise plans.

Prices start at $15/m/account on the Standard and Premium plans to enable phone calls and receive a dedicated number. Price is subject to change as we enhance and roll out new features.

Group Telehealth Rooms

With Coviu's new Group Room Feature, you can conduct activities and support groups, such as group therapy, art therapy and yoga classes. Group Rooms can also be utilised for educational workshops and peer support groups, such as alcoholic anonymous meetings and domestic violence workshops. You can also utilise Coviu for your team meetings and multi-disciplinary meetings with your clients.

This feature currently allows calls to be conducted with up to 20 people. Available on the Premium Plan only. Click here to learn how to upgrade your plan.

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Works on Any Device

Coviu works on any device (computer, tablet, or phone) on all major browsers (Chrome, Safari, Firefox and Microsoft Edge).

Proudly Australian

Coviu was founded within CSIRO in 2016 by Australia’s top computer scientists and engineers.

Seamless Across All Devices

Coviu has you covered on any iOS, Android, Mac, Linux or PC ‎device.

Easy for Patients

No downloads, installations or account creation required. Patients just click a link and connect!

Amazing Support

We're here to support you 9am-5pm AEST through live chat.

Keep Your Staff Safe

Help stop the spread. Adopt remote care wherever possible, to protect your staff.

Enterprise Features

Coviu is the leading telehealth solution, providing scalable, secure and feature-rich video and phone consultations for enterprise businesses. Some features that our clients love include:

Ability to have an easy oversight of all telehealth activities within the centralised management of all organisations and clinics.
Easy to replicate organisations' physical structure in an online environment, resulting in a seamless setup without the need to change existing processes.
Full reporting capabilities for clinical governance, allowing you to understand how the platform is being used.
White labelling, allowing full customisation of the platform with the organisation’s branding, from logo to colours and custom domain.