About Coviu | Compliance and Security

At Coviu, we understand the critical importance of safeguarding your data and maintaining the highest standards of privacy and security. Our commitment to compliance with industry standards and regulations helps ensure that our customers can trust us with their sensitive information. We are proud to announce our ISO 27001 certification, HIPAA compliance and ST4S compliant demonstrating our dedication to best practices in data security and privacy.

ISO 27001 Certification

Coviu has achieved ISO 27001 certification, an internationally recognised standard for information security management systems (ISMS). This certification demonstrates that we have implemented a robust framework of policies and procedures to protect our customers' information and minimise security risks. By achieving this certification, we ensure that our processes and technology meet the highest standards of security and risk management.

HIPAA Compliance

In 2021, Coviu became fully compliant with the Health Insurance Portability and Accountability Act (HIPAA), a U.S. regulation designed to protect the privacy and security of patients' medical information. Our platform is built with the necessary safeguards in place to securely transmit, store, and manage protected health information (PHI) in accordance with HIPAA guidelines. This compliance ensures that healthcare providers using our platform can trust that their patients' data is protected. Learn more.

ST4S Compliant

Coviu supports schools to comply with the Safer Technologies 4 Schools (ST4S). The ST4S is the Australian regulation for the protection of PII in schools. All transmitted Call data (including images and documents) are transmitted peer-to-peer (where supported) and encrypted with end-to-end encryption. In addition, no Call data (including Educational Records or student’s PII) is retained on Coviu’s servers after the Call. Coviu does not sell to third parties or commercialise any data obtained by any use of the application.

Security Measures

At Coviu, we employ a range of security measures to protect your data and maintain compliance with industry standards. These measures include:

Data encryption: All data transmitted through our platform is encrypted using industry-leading technology to ensure secure communication.
Secure data storage: Your data is stored securely in data centres that are compliant with ISO 27001 and HIPAA requirements.
Regular audits: We conduct regular audits and assessments to maintain our compliance and continuously improve our security practices.

Policies and Procedures

Please visit the following links for more information on our privacy policy, terms of service, and other relevant documents demonstrating our commitment to compliance:

Contact Us

If you have any questions about our compliance efforts or require further information, please do not hesitate to contact us at security@coviu.com.

Continuous Improvement

Coviu is dedicated to continuously improving our security and compliance practices. We stay up-to-date with the latest industry standards and work diligently to obtain additional certifications as necessary. Our ongoing commitment ensures that our platform remains secure, reliable, and compliant with evolving regulations.

By showcasing our ISO 27001 certification, HIPAA compliance and ST4S, we aim to provide our customers with the confidence and trust they deserve when using our platform. At Coviu, your data security is our top priority, and we are committed to maintaining the highest standards in compliance and security.