Customer Connect

Customer Connect

Customer Connect enables a branded and customisable portal for your Coviu account. The portal allows your clients or patients to access your consultation rooms and enables online bookings with your providers.

When Customer Connect is enabled, a public-facing customer portal will be available for you on the web. This portal forms an entry point for your customers to access the services offered by you and can be customised using some simple theming options to reflect your company brand. You can link the portal on your own website or send your clients or patients directly to it.

Customer Connect

How it Works

Connect to a Provider Feature

You can allow members of the public to call into your account rooms using this feature. You can configure what rooms are available (for instance, making a 'reception' room public while keeping your practitioner rooms private), or hide your available rooms using access controls.


The Customer Connect portal forms the basis of other apps - such as Appointment Bookings - allowing the portal to be customised to meet any requirements you may have.

If you're looking to learn more about what is possible, contact us to discuss your requirements.

Mobile App

If you're looking to deploy your own custom-branded application, the Customer Connect portal is the ideal starting point.

Interested in deploying a mobile application? Contact us to find out more.



Essentials Plan Standard Plan Premium Plan Enterprise and

$10/month/account (unlimited assessments and users)

Included in plan Included in plan

App costs may differ. Please contact your account manager for assistance with a quote and activation of the App in your clinic.

Click here to upgrade your account. 



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As a patient, you do not need to sign up to a Coviu account. Your healthcare provider will use their account and send you a link to join at the time of your consultation.

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