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5 Telehealth Trends to Expect in 2020 - Part Three

You have reached the third article from our series on telehealth trends for 2020. Click here to read part one and here to read part two.

Read on to discover another exciting trend to look out for this year!

3. Desire for Interoperability - aka an 'all-in-one' solution

Healthcare professionals and organisation administrators are no longer willing to deal with multiple digital health systems for different purposes. They want an all-in-one solution that allows them to perform telehealth consultations, integrate patient medical records, diagnose and treat patients using AI and in-call clinical tools, a digital waiting room for patient triage, accessible data for clinical governance and more.

At this stage, a system that does all of this in one for any kind of healthcare service would be too complex to write and too inflexible to adapt to specialisations. However, there is a way to have it all and that's through integrations and APIs.

Coviu does all of this, and more.

Our Enterprise product, released late last year, offers healthcare organisations unparalleled telehealth functionality. Coviu Enterprise offers users a live call waiting area for patient triage, clinical governance capabilities, notification features, reporting, patient-reported outcome metrics and more.


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Coviu Enterprise Solution - All Clinics Dashboard



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Coviu Enterprise Solution - Live Waiting Area



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Coviu Enterprise Solution - Data Reporting for Clinical Governance


We also continue to develop new features and capabilities in order to meet the sophisticated needs of these organisations.

While being an outstanding telehealth workflow & service platform, Coviu has the capability to integrate with Practice Management Software (PMS) or Electronic Medical Records (EMR) software. The goal is that patient data is better managed in a dedicated software, while communication and consulting processes are better dealt with in a dedicated telehealth solution. Yet through the integration, a unified experience is created.

To that end, Coviu offers an API that allows for complete customisation of workflows, page flows and branding.

Expect to hear more about 'integrated care', 'peripheral services' and 'vertical growth' in 2020. These refer to anything from PMS integrations and wearable devices to artificial intelligence and in-home monitoring technologies. These additional services will continue to enhance the telehealth platforms and give practitioners 'superpowers'.

We are releasing a new trend each day this week, so stay tuned to discover what else is coming in 2020!

To learn more about Coviu, click here.

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