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Coviu's Telehealth Blog

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Designing a Human-Centred Service with Video Telehealth

Picture of Marina Lyshova
Marina Lyshova Sep 14, 2021 11:00:00 AM
Designing a Human-Centred Service with Video Telehealth
Dr. Rebecca Frost, Clinical Psychologist and Director of Benchmark Psychology How can we digitise healthcare services without compromising human interaction? For Benchmark Psychology this was one of the key questions when designing video telehealth services for their clients. Using Coviu’s Virtual Waiting Area, Benchmark Psychology was able to achieve exactly that - create a video telehealth service that is just like an in-person experience.

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