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Guides and Templates

Explore our collection of guides, templates, and checklists designed to help healthcare teams simplify admin, enhance virtual care delivery, and optimise daily workflows.

Guide

10 Strategic Questions to Address Before Launching Your Telehealth Service

Planning to introduce telehealth to your clinic? Don’t leave it to trial and error. This free guide explores the 10 strategic questions every practice should address before launching telehealth services. From choosing the right technology and redesigning workflows to navigating Medicare billing, ensuring data security, and creating a seamless patient experience, this resource gives you a practical framework to make informed decisions.

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Guide

Avoiding Telehealth Fatigue

Video telehealth is on an upward trend with more and more health professionals implementing it in their practice. Whilst this is keeping us connected to clients, saving time and providing accessibility to remote andrural care, some practitioners are feeling the effects of telehealth fatigue. The good news is, it can be avoided!

Guide

11 tips + tricks to help you build stronger relationships.

Healthcare practitioners have taken to telehealth like a duck to water. Over 40 million telehealth consultations were held, and patients are loving the flexibility it provides. It is a timely and welcome supplement to face-to-face care. So, how can you leverage this technology, and continue to build strong relationships with your patients and clients?

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Guide

Key Benefits of Telehealth

Telehealth is here to stay, and with roughly 50% of health care visits being appropriate for video consultations, embracing telehealth is a huge business opportunity for your practice. Did you know that offering video telehealth can reduce no shows, improve continuity of care, help your practice remain competitive and more? Discover all the benefits of video telehealth today!

Checklist

The Ultimate Telehealth Superstar Checklist

Offering video telehealth services to your patients is a great way to improve continuity of care, reduce no shows and add value to your practice. But, are you video telehealth ready?

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Guide

Marketing Your Virtual Care Practice

You are up and running telehealth consultations, but how do you attract clients to your new service? Marketing your practice can be challenging so we have put together the ins and outs! These steps are easy to implement and assist with transitioning your existing clients, as well as acquiring new clients to your practice. Let's get started!

Guide

Developing Hybrid Models of Care

With the healthcare landscape constantly evolving, many providers are offering hybrid care which combines in-person and video telehealth services. In hybrid care, telehealth complements in-person services by offering more flexible and accessible service delivery. Adapting an existing service to a hybrid model can be challenging, so this document can help practitioners and administrators develop a hybrid service model. Let's dig in!

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