Telehealth Platform Comparison: Coviu vs Doxy.me

Which Platform is Right for Your Clinic?

Clinics across Australia are increasingly turning to purpose-built telehealth platforms to deliver high-quality care with lower administrative overhead. Whether you're a solo practitioner, a multidisciplinary clinic, or an enterprise network, choosing the right platform depends on your workflows, compliance needs, and long-term digital strategy.

Here’s how Coviu and Doxy.me compare - two leading telehealth platforms trusted by healthcare providers globally.

What Is Coviu?

Coviu is a healthcare-first telehealth and phone consultation platform built to support hybrid care all in one secure system. Designed and hosted in Australia, Coviu is ISO27001-certified and built to meet the specific needs of Australian providers, including compliance with local healthcare standards.
Unlike video-only tools, Coviu goes beyond virtual consultations. It offers integrated workflows like virtual waiting rooms, AI-powered clinical notes (Coviu Assist), patient handovers to admin staff, and over 50 clinical assessment tools - all embedded within the platform.

What Is Doxy.me?

Doxy.me is a US-based telemedicine platform that offers video consultations via a browser-based interface. It is known for being easy to use, with no downloads required and a free tier available. Doxy.me is popular among solo providers and smaller teams for its simplicity and low barrier to entry.

Doxy.me supports HIPAA, GDPR, PHIPA, and HITECH compliance, and offers features like live chat, patient queues, meeting history, and customisable waiting rooms. While it provides flexible branding and some clinic-level controls, it primarily focuses on video-only workflows and does not include advanced clinical tools or phone consult capabilities.

Feature	Coviu	Doxy.me
Hosted in Australia	✔	✘
Virtual waiting room	✔	✔
Integrated Pearsons Assessments	✔	✘
Custom branding & landing page	✔	✔
Patient transfer between reception and clinicians	✔	✘
AI Scribe for clinical notes	✔	✘
Built-in consent collection	✔	✔
Meeting history log	✘	✔
Over 50 clinical assessment app add-ons	✔	✘
No downloads required	✔	✔
Live chat during sessions	✔	✔
Group calls	✔	✔
SOC2 / GDPR / HIPAA compliance	✔	✔
File sharing in call	✔	✔
Free trial	✔	✔
Free plan available	✘	✔
Price	From $40 per user/month	$69 per user/month (Full version)

Legend: ✔ = Yes | ⚠ = Partial | ✘ = No

Disclaimer: The above comparison is based on publicly available information as of 3 October 2025. If you represent a vendor and believe any information requires correction, please contact us.

Choose Coviu

Best for clinics that require a healthcare-first, compliant telehealth solution that supports phone, video, and in-person workflows. Coviu is ideal for teams that need built-in clinical tools, custom templates, AI-powered notes, and enterprise-grade security - all hosted in Australia.

Ideal for: Multidisciplinary clinics, virtual care teams, and enterprise providers who want a seamless, integrated hybrid care platform.

Choose Doxy.me

Best for individual providers or small clinics looking for a simple, browser-based video consultation tool. Doxy.me is a good option for those starting out with telehealth or needing a lightweight, affordable solution without extensive clinical features.