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March Wrap Up - Discover The Latest at Coviu!

Catch up with us this month! Register for our upcoming, free and educational webinars, find out which industry events Coviu will be attending, exciting product updates and more!



Free Webinars


eat speak learn web


Upcoming Webinar

Best Practices in Hybrid Care - LinkedIn Live Event

Presented by Coviu & Eat Speak Learn


Join Us: Thursday 20 April

12:30pm - 1pm AEST


Celebrating kids' achievements is a core philosophy of Eat Speak Learn, an integrated allied health practice that delivers its services under a hybrid care model. 

In this free event, Eat Speak Learn Co-Founder Chris MacDonald will:

  • Dive into how Eat Speak Learn provides an integrated practice utilising an efficient and effective model of hybrid care.

  • Discuss how they determine if a virtual consultation is more appropriate vs an in-person consultation.

  • Shed light on the huge success Eat Speak Learn has had with Coviu's virtual care engagement platform.








Upcoming Webinar

From Local to National: Grow Your Practice With Telehealth & Online Courses

Presented by Coviu & Market Savvy


Join Us: Tuesday 2nd May

7pm - 8pm AEST


Join us for this free practical training webinar! Coviu's CEO Dr Silvia Pfeiffer joins Megan Walker, Director of Market Savvy to discuss:

  • How to incorporate telehealth into your product offering to support a broader range of clients including the latest apps to enhance your telehealth consultations.

  • How to offer group consultations to support training sessions, team care arrangements, group therapy sessions and more.

  • The opportunities created by online courses to help more people and increase your revenue at scale and how to package telehealth with an online course as a cost-effective offering.

  • How to grow your practice and become known for your expertise (beyond your local area) through digital healthcare delivery. 

  • There will also be time for a live Q&A session.




Eat Speak Learn (3)


To learn more about Eat Speak Learn and some of their best hybrid care practice recommendations, download our free case study!




Industry Events



March Events
April Events

Attending? Come say hi!

Check out all of our upcoming events here!




Product Updates


Waiting area v2 (3)


Virtual Waiting Area Improvements


Exciting improvements have been made to Coviu's Virtual Waiting Area feature! This includes: 

  • Advanced options for Entry Fields in the Configuration Menu for both patient-entered fields and new internal use only fields.

  • New field types including Team Member lookups and colour-coded drop-downs.

  • The ability to personalise your view and edit caller information.

  • New advanced filtering and column sorting to provide clinics with many more options for managing a busy waiting area.

  • Add patient notes to a caller, assign callers to team members for queue management + more.

The Virtual Waiting Area is enabled on Standard and Premium Coviu Plans. Click here to upgrade your plan.




2m coviu


Access On-demand Auslan Interpreters on the 2M lingo™ App 

The 2M lingo™ App offers secure on-demand, 24/7 access via video to Auslan interpreters for Deaf and Hard of Hearing patients. Connect with a certified Auslan interpreter within seconds to enable time-critical language access for health equity and greater satisfaction with care.





Coming Soon


pre session form


Pre-Session Forms Preview


Coming very soon! Customisable forms will support the ability for clinicians to send their clients/patients forms prior to their session. This will allow clients/patients to complete forms days or even weeks before their scheduled consultation!


This feature will only be available if you have both the Scheduled Sessions App and Customisable Forms App installed. 



Newsletter Product Updates (8)


Phone Telehealth Voicemail Functionality

You asked, we listened...Phone Telehealth will soon support voicemail capabilities! Providers will be able to allow their patients/clients to leave a voicemail when they are not able to attend to incoming calls.

📞 Enable Phone Telehealth on Standard and Premium plans to access this feature when it arrives!


All product updates can also be viewed here.




Coviu News



In The Press

  • EVP_Origins features Dr Silvia Pfeiffer, CEO & Co-Founder of Coviu Global in a deep dive interview that explores how she came to build global B2B software company Coviu. Watch Dr Pfeiffer's very engaging interview here.

  • Marking International Women's Day this month, Dr Silvia Pfeiffer outlines what needs to be done to improve equality and opportunities in STEM for women. Read more.

  • In an interview with Balance the Grind, Dr Silvia Pfeiffer shares her insights on the growing role of virtual consultations in healthcare, the importance of creating a supportive and inclusive culture in tech, and the need for greater gender diversity in the industry. Read more.




Success Story: Dr Patti Bastick on Effective Virtual Care for Cancer Patients


Coviu interviewed Dr Patti Bastick, a Medical Oncologist and Director at St George Oncology Associates and one of Coviu’s ‘Angel Investors’ about the effectiveness of virtual care in oncology.

Learn how virtual care not only delivers expanded options for cancer patients but is helping oncologists like Dr Bastick find a better work/life balance. 




On-Demand Webinar


Get access to our free on-demand webinar and slides on the 'Benefits and Challenges of Remote Cognitive Assessments' presented by Pearson Clinical and Coviu! 




Sign up for Telehealth Tips and Tricks