Virtual Care Built for Real-Time Clinical Workflows

One secure platform to run telehealth and phone workflows, from intake and handover to documentation and payment.

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Your Clinic, Operating at Its Best

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Reduce Wait Times

Improve patient flow from arrival to handover, so consults start on time.

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Minimize No-Shows

Accessible for patients, with tools for admins to see who’s waiting and re-send room links.

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Lower Admin Load

One system for all consult modes – fewer tabs, fewer errors.

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Improve Continuity

Handoffs between admin and clinicians happen seamlessly in-platform.

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Reduce Bad Debt

Payments and follow up build into post-consult workflows.

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Instant Notes

AI Scribe cuts down documentation time and supports better team flow.

From Intake To Payment

Before

From Appointment to Arrival

Text reminder → Branded phone call or static video link → Real-time visibility in Coviu’s virtual waiting room

Virtual Waiting Room Welcome
Before
During

Inside the Virtual Consult

AI Scribe captures notes → Clinical tools and screen sharing → Clinician can transfer the patient back to admin

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During
After

Smooth Handover & Follow Up

Clinician can transfer the patient back to Reception who handles payments, follow-up bookings

Payments
After

Connected Care, Coordinated Teams

AI Scribe

Capture key details from phone, video, and in-person consults with editable, template-aligned notes - supporting consistency, smoother handovers, and compliance without disrupting care.

"AI Scribe has reduced my note-taking time by half."

— Psychologist, Benchmark

Coviu Phone

Ditch personal mobiles and disconnected systems. Make and receive calls from your clinic number within the same secure platform as your video consults - improving visibility, maintaining professionalism, and streamlining call workflows for your team.

“Coviu has brought order and consistency to our hybrid care model.”
Sarah

Practice Manager, Multi-disciplinary Allied Health Clinic

“Phone and video, all in one place. It just works.”
James

Clinic Director, Primary Care Clinic

“AI Scribe saves our team hours every week.”
Emily

Senior Clinician, Community Health Service

Choose the Setup That's Right For Your Clinic

Clinic Plan
For clinics and practices with multiple clinicians and admin
$54
per clinician p/m
Shared virtual reception area with multiple waiting rooms
Free admin users
Easy transfers for intake, triage, payment & follow-up
Payment processing
Clinic-wide visibility and reporting
* Annual subscription price
Clinic Bundle
Video + AI Scribe + Coviu Phone
$99
per clinician p/m
Save almost 40% by bundling
Everything in the Clinic plan +
AI Scribe
Coviu Phone
* Annual subscription price
AI Scribe
Clinic plan optional add-on
$79
per clinician p/m
Custom note templates
Unlimited transcriptions
Available for all consult types - In-Person, Phone and Telehealth
Patient Consent Built In
Coviu Phone
Clinic plan optional Add-on
$25
per user p/m
Phone consultations
Dedicated clinic phone number
Smart routing & transfers
Oversight & audit trails

Book a Free Session with a Telehealth Expert

In 15 minutes, we’ll map your current process and show how Coviu improves flow, sessions, handovers, and post-consult payments.

 

Clinic FAQs

How does Coviu support hybrid care?

Coviu is designed for clinics that deliver care across in-person, video, and phone - often within the same day.
Your team uses one system to manage patient flow, with shared visibility before, during, and after consults. Reception, clinicians, and managers stay aligned without juggling tools, spreadsheets, or workarounds.

Is Coviu secure and compliant?

Yes. Coviu is HIPAA compliant with healthcare-grade privacy and security controls built in.


Patient data is encrypted, access-controlled, and handled in line with healthcare requirements - giving clinics confidence they are meeting their clinical and regulatory obligations.

Will my team need training?

Minimal. Most clinics are up and running with little to no formal training.
The interface is intuitive for both admin and clinicians, and Coviu mirrors familiar clinic workflows rather than forcing new ones. Help guides and local support are available if needed, but most teams learn by doing.

What’s the setup time?

Setup typically takes minutes, not weeks.
You can create rooms, invite team members, and start seeing patients the same day. There’s no complex installation, no patient downloads, and no disruption to existing operations.

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Run Your Practice. Your Way.

Join thousands of practices using Coviu to simplify virtual care, protect patient privacy, and save hours on admin.

 

No credit card required