Coviu Phone allows you to assign numbers based on how your organization is structured.

Multi-site practices can choose to use a single central number with smart routing across locations, or assign unique numbers per clinic, department, or specialty. This flexibility supports consistent branding while ensuring calls are directed appropriately.

Our team can help configure the structure that fits your operational and compliance needs.

Yes. Coviu Phone includes built-in voicemail, customizable greetings, and after-hours routing.

You can configure different messages for business hours, holidays, or specific departments, and route missed calls to designated team members or shared inboxes.

This helps ensure patients receive clear next steps, even when your office is closed.

Absolutely. Coviu Phone is designed for team-based healthcare environments.

Multiple users can place and receive calls, transfer between front desk and providers, and manage inbound volume collaboratively. Smart routing helps reduce bottlenecks and ensures calls reach the right person efficiently.

Administrators also have access to call logs and activity history for improved oversight and follow-up.

Yes. Coviu Phone operates within secure, HIPAA-aligned infrastructure designed to protect Protected Health Information (PHI).

Administrative, physical, and technical safeguards are in place, including encryption in transit, role-based access controls, and audit trails.

Clinicians can avoid using personal cell phones, helping maintain professional boundaries and privacy standards.

See our pricing page for more information.