Your Virtual Clinic, Streamlined and Supported

Coviu supports high-volume, digitally-led clinics that deliver quality care through streamlined virtual workflows. Whether you’re offering scheduled or on-demand appointments, Coviu helps you manage patient care, clinician activity and admin operations with simplicity and speed.

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Seamless Workflows That Mirror Real Clinics

Coviu connects the dots across your entire virtual patient journey, giving you full visibility over operations and tools to optimise at every step.

Before

Virtual check-in and waiting room flow

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Before
During

Video or phone consultations with clinical tools

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During

Integrated AI Scribe for real-time documentation

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After

Pre or post-call payment prompts

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After

Transfer to admin for post-consult actions

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Video, Phone, and AI in One Place

Coviu acts as the operational layer of your clinic - supporting care delivery at scale with video and phone consults, integrated AI tools, and seamless payments.

Designed to Help Clinics Thrive - and Patients Too

Coviu helps virtual clinics run like clockwork - reducing inefficiencies, supporting your team, and keeping patients moving through care without friction. From fewer no-shows to more billable hours, it’s the infrastructure that powers sustainable growth.

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Reduce Bad Debt

Automated, in-call or post-call payments reduce follow-ups and missed revenue.

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Reduce No-Shows

Video and phone consults make attendance easier, minimising delays and missed appointments.

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Maximise Billable Hours

Efficient consults and fewer gaps in the day mean more patients, without the overtime.

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See Real-Time Clinician and Patient Activity

Track consult status, wait times, and team activity - all from a single dashboard.

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Virtual Waiting Room

Reception can monitor who’s waiting, being seen, or needs follow-up in real time.

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Works on Any Device

Manage your clinic's flow from desktop, tablet, or mobile - wherever you are.

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Easy For Patients

No downloads. No logins. Just click to connect - simple access for every patient.

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Amazing Support

Our live chat team is here when you need them, with fast, expert support.

Trusted Infrastructure for Virtual Care

Security and compliance are non-negotiable in healthcare. Coviu is ISO 27001 certified and adheres to the Australian Privacy Principles (APP), with robust security built in - from audit logs and access controls to secure call handling and patient data storage.

Let’s Power Your Virtual Clinic

Whether you’re launching or scaling, Coviu gives you the tools to run a high-performing virtual clinic with confidencce.