With the Appointment Bookings App, you can allow customers to book consultations directly into your appointment management system from your Coviu Customer Connect portal.
For select booking providers, you can also view when practitioners are busy from within the Scheduled Sessions App.
How it Works
For Customer Connect
- The 'Make a Booking' and 'Retrieve a Booking' options are added to your Coviu Customer Connect portal allowing your customers to be able to make and manage a booking from any internet-capable device.
- When making a booking, customers are able to view your available services, pick an available appointment day and time, and select a practitioner for their appointment. This appointment information is drawn directly from your appointment management system (or practice management system), so it ensures your availability.
- Upon creating a booking, the appointment details are added to your appointment management system, along with the link you will use to access the appointment, keeping your normal business workflow. The customer receives a confirmation email with instructions on how to access their appointment, which is done simply by clicking the link included in their email.
- Once a booking is made, customers can manage their booking using the 'Retrieve a Booking' option in your Coviu Customer Connect portal.
- The time in which practitioners are shown as 'busy' in their calendars is drawn directly from your appointment management system (or practice management system) on the Scheduled Sessions Calendar. This ensures the availability of your practitioners and reduces double bookings.
RequirementsThis App adds your selected booking provider appointment booking functionality to the following Apps:
Supported Appointment Management Providers
This App currently supports the following appointment/practice management systems:
- Coviu Booking Management
- Microsoft Exchange Office 365
- Acuity Scheduling (Requires an Acuity Powerhouse Subscription)
- Nookal Practice Management
Don't see your management system? Contact us to talk about an integration.
|Essentials Plan||Standard Plan||Premium Plan||Enterprise and
$10/month/account (unlimited assessments and users)
|Included in plan||Included in plan||App costs may differ. Please contact your account manager for assistance with a quote and activation of the App in your clinic.|
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