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September Wrap Up - Discover The Latest at Coviu!

Happy Fall! 🎃🍂 It's hard to believe the end of the year is nearing and that it's been almost two months since Coviu extended our product offering to be an all-encompassing Virtual Care Engagement Platform.


We have had some great feedback on our new features, with more plans to innovate in the coming months. If you haven't had a chance to check them out, let us know what you think! We'd love to hear from you.


We are also excited to share that we will be attending the HLTH Conference in Las Vegas from 13-16th November and the ASHA Convention in New Orleans from 17th - 19th November. We cannot wait to connect with other like-minded health professionals in this space and celebrate the amazing innovation that is present in the healthcare industry. If you are attending, make sure you stop by the Coviu booth, we would love to say hi!







Product Updates


Macbook (19)


New Video Feed Messaging


When a participant is in a Coviu call on their mobile device and they either receive a phone call or switch to another app, their video feed will disappear despite the participant still being present in the call. This is due to the participant clicking out of the Coviu call causing mobile device security measures to inhibit the ability to continue the video feed. To alleviate confusion, the other participant will now see the following message, 'This participant has been interrupted by another app or call. Please wait for them to return'.




SS UI Changes Sept2022US

Coming Soon


Scheduled Sessions Updates


Scheduled Sessions will be receiving a bit of a refresh! This will include:

  • The interface for adding a participant (Host or Guest), will be included in the main booking interface.
  • There will no longer be a separate pop-up screen, streamlining the process.
  • You will be able to choose the timezone of your participant's location.
  • More scheduling duration options.

Appointment Reminders


Also coming soon...appointment reminders! Soon you will be able to set configurable email appointment reminders for your Scheduled Sessions bookings. Available for clinics that have Scheduled Sessions and/or Customer Connect installed. Stay tuned for more information on this, plus the addition of SMS reminders which will soon also be available for Scheduled Sessions.


All product updates can also be viewed here.




Benefits and Challenges of Delivering Pearson Assessments Remotely

Pearson Case Study

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Coviu and Pearson Clinical first formed a partnership in 2015 to develop the first valid clinical assessments for telehealth. This led to the development of a suite of Pearson assessments available through the Coviu platform and catalyzed a rich community of researchers validating these assessments in different populations. It has become an essential tool in increasing the accessibility of mental health and speech pathology services.


We are excited to share our latest case study that reviews the science, features, benefits, and challenges of the Pearson assessments available through the Coviu Apps Marketplace.







Dr Silvia Pfeiffer


Silvia Pfeiffer Finalist in 2022 Women’s Agenda Leadership Awards!


Congratulations to Coviu CEO and Co-Founder Silvia Pfeiffer who is a finalist in the Women's Agenda Leadership Awards in the Emerging Leader in Health Category! The Women's Agenda Leadership Awards, feature women who have demonstrated strength, courage, collaboration, empathy, and innovation to excel and help pave the way for future generations. Congratulations to all the other amazing women finalists!





Champion of Change - Finalist - Silvia Pfeiffer-1


Silvia Pfeiffer Finalist in 2022 Women in Digital Awards!


We're delighted to announce that Silvia Pfeiffer is a 2022 Finalist for the Women in Digital Awards in the Champion of Change category. This category celebrates an impact-orientated individual that is driving change and social good by either using digital or improving the digital industry. Congratulations to all the other phenomenal women finalists driving social agendas through their work!






Coviu News




The Humans of Coviu

We are excited to share our latest Coviu video showcasing our talented, global team who all share a common goal - to enhance health care accessibility for everyone and deliver real value for clinicians and patients. Press play and meet the humans of Coviu!




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Telehealth Resources

Marketing Your Virtual Care Practice can be a challenging aspect many clinicians face when providing a virtual care service to their clients, so we put together a guide! These steps are easy to implement and will assist with transitioning your existing clients and acquiring new clients to your practice. Read more here.






Keep Up With Us!

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