We're on a mission to be a catalyst for life-changing online care anywhere with an elevated virtual care platform.
At Coviu, we all come to work every day because we are passionate about breaking down the barrier of distance and enabling fair and equitable access to healthcare for everyone.
Virtual communication has become a standard way of doing business in corporations. Yet, when it comes to health, patients still need to see providers in person, which places a large burden on many.
The healthcare landscape has drastically changed in a short period of time, but the challenge to deliver care to the communities most in need remains.
For example, people in rural and remote areas have to travel many hours to meet with a psychologist, speech pathologist, or specialist. It’s not much better for elderly, disabled, or otherwise immobile people in urban areas. Even busy families and professionals are avoiding the dreaded time out needed to see a doctor and receive mental health or medical services.
Distance between healthcare providers and those they serve, even if it’s only a few miles, often requires enormous amounts of effort, time, and money to overcome. And when they do make it to an office, they may experience long wait times and chronically understaffed clinics. This leads to a less-than-ideal patient care experience.
We aim to knock down this barrier to accessing quality health services by making virtual telehealth the new standard of care.
Making Virtual Telehealth The New Standard Of Care
Research has shown that up to 80% of clinician visits can be provided in real-time online with comparable clinical outcomes. Patients are demanding this convenient way of receiving healthcare and providers who embrace it will be rewarded with happier, healthier patients and higher revenues.
This is why we have built a virtual care software platform to make it effortless for you to introduce video and phone visits as a service offering to your patients. By offering a virtual care experience, your practice can streamline clinical workflows, reduce waiting room times, and easily tailor treatment plans for each patient.
Despite our lofty goals of creating a holistic virtual health platform, we are realists and know change can be challenging. So we go out of our way to make it easy for medical professionals like yourself to slot virtual telehealth visits into your workflows, and for patients to access the virtual healthcare platform for their telehealth visit with you online from wherever they are.
We also give you superpowers through AI-enhanced clinical tools to make the virtual health consult even better than seeing a patient in person. And we round out our services with unparalleled support because we know the last thing you need in a busy practice is time spent on technology issues.
At Coviu, we work tirelessly so the tech just works. You will always have peace of mind that your virtual care platform is operating efficiently to make every telehealth care visit count.
To create a digitally enabled, fair and equitable healthcare system supported by virtual telehealth.
Coviu is a catalyst for life-changing virtual health care anywhere.
We will work tirelessly to make your virtual telehealth service feel like business-as-usual.
At its core, Coviu operates on innovation, inclusivity, integrity and impact.
We care a lot about the way technology is introduced into the healthcare sector. We know that a virtual health platform is only as good as its tech.
Our values help us deliver quality virtual care software and services that improve the lives of clinicians and patients.
We will respect the privacy of patient data and medical history and hold it strictly confidential at all times.
We will only ever hold the minimum data necessary, and we will hold and exchange it to the most up-to-date encryption and security standards.
Continuity Of Care
We will never knowingly undermine the patient-GP relationship as it is core to continuity of care.
We want to work with you to make virtual telehealth become a sustainable part of your business.
We will always support you in your goals to the best of our ability.
Easy for Patients
No downloads, installations or account creation required. Patients simply need an internet connection to just click a link and connect with a healthcare provider.
Coviu was first created within the Australian research organization CSIRO as part of research into telehealth delivery platforms. Working closely with clinicians, we found that existing consumer video calling software and corporate video conferencing applications were not appropriate for healthcare services.
Not only do they not satisfy the stringent security and privacy requirements of healthcare businesses, but they miss important business functions such as collecting payments, making appointment bookings, and gathering patient consent. Essentially, there was no virtual telehealth platform that offered everything a healthcare professional would need to securely streamline patient care.
We set about co-creating Coviu with the input of clinicians and healthcare businesses and spun the company out of Data61/CSIRO with the support of venture capital investment from Main Sequence Ventures in May 2018.
Today, Coviu is Australia’s leading virtual care platform. Clinicians and patients alike trust Coviu to provide a secure, convenient virtual telehealth experience for their needs.