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Monthly Round-Up -  September Updates!

Catch up with us as we highlight our new features, as well as a range of educational resources and upcoming events!

Webinar - Register Now

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You're invited to a FREE webinar in partnership with Boom Learning.


The Future of Telehealth

Monday 23rd October, 12:30pm - 1:30pm PDT


In partnership with Boom Learning this webinar talks with leaders in the field of speech-language pathology and teletherapy to discuss topics including:

  • Top three emergent trends in telepractice

  • How to prioritize equity

  • Technological innovations

  • International trends

  • When is teletherapy better than in-person?

  • What considerations are unique to teletherapists? 





Industry Events


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Upcoming Events:



Product Updates


Combined Assets - 4 Devices (14)


WISC-V Integrated Block Design Multiple Choice Sub-Test


Now included in the Coviu WISC-V Stimulus Book Assessment App is the Block Design Multiple Choice sub-test from the WISC–V Integrated Assessment! The Block Design Multiple Choice sub-test can be used to substitute the Block Design sub-test when manipulatives and a professional facilitator are not available, thus fully supporting the assessment to be administered within the guidelines via telehealth. For more details on the substitution rules that support this replacement, refer to the WISC-V Telepractice Guidance document


The Coviu WISC-V App is an Assessment that is part of the Pearson Psychology & Behavioral Health Battery. If you already have this Battery installed, this update will automatically be added to the WISC-V Assessment and can be found as the last sub-test within the Assessment. The Block Design Multiple Choice sub-test includes all of the Administration Instructions guiding you on exactly what questions to say for each item.





Multi-Factor Authentication

Multi-factor authentication (MFA) is now available to enable! MFA will increase your platform security immensely by allowing your users to turn on a secondary authentication method in addition to their password, through an authenticator app on their phone. MFA can only be configured at the user-level, meaning that if a user chooses to turn it on, they can. However, Coviu Support can deactivate MFA for a specific user should something go wrong. 



clinic clerk

Clinic Clerk Role

A new User Role has been added called 'Clinic Clerk'. This role can be assigned to a user within any clinic and will have the level of access that a Team Member has, with the additional ability to manage Team Members. This may assist in bettering the responsibility of Team Member management, as users can be granted access to do this without the risks of having access to other Configuration and Account areas.


Video Layouts

Updates to Video Layouts

Updates have been made to the in-call video layout! Creating a more intuitive call experience, the key changes include:

  • A grid layout is now the default layout.

  • Ability to pin a participant to your screen by mousing over their feed and clicking the pin icon. Pinning a participant will split the call into two separate grid layouts with the pinned participant in the second grid. The line that divides the grid is click-and-draggable to adjust the size distribution between the two grids.

  • Video feeds now dynamically scale between 16:9 and 4:3 to maximize the space usage in the call.

Coviu Reporting

Reports are now available on Coviu's Standard Plan!

Coviu account owners and administrators can now access different types of clinic reporting! This feature can be used to collate evidence around roles and activities for audits and reviews and even be utilized for phone call reporting for the Waiting Area where Audio-Only Telehealth is enabled! View our different plan inclusions.

Coming Soon

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Call Manager Updates

Not long to go till Call Hosts will see an updated Call Manager menu during a call. The Call Manager refers to the right-hand menu that allows the Host to admit Guests into the call and perform a number of other activities.

The new Call Manager will be more compact, allowing you to manage each Guest's actions right from their participant box. This includes the ability to place a Guest on hold, transfer or disconnect them, control individual guest permissions and more! 




Virtual Background


Custom Virtual Backgrounds

One of our most requested features is not too far away! Soon, you will be able to upload your own custom virtual backgrounds to your in-call video feed. Stay tuned for updates on when this will be available! View our current available virtual background feature here.


All product updates can also be viewed here.




Coviu Case Study



A Coviu & Pearson Clinical Case Study


Coviu explores how its ongoing partnership with Pearson Clinical has opened up a range of new possibilities for clients and practitioners through virtual care. But like anything, these opportunities are not without difficulties. The case study weighs up the science, features, benefits, and challenges of the Pearson assessments available through Coviu.




Educational Resources


Digital Health Summit Presentation Assets (13)


Telehealth Awareness Week

We celebrated Telehealth Awareness Week this month! 

It shed light on how many ways virtual care improves access to quality healthcare services for all communities with this year's theme #TelehealthIsHealth. Read about where healthcare delivery is headed with telehealth and how Coviu is leading the way with its innovation. 



CELF Preschool-3


 Virtual Care for Educational Institutions

Coviu is designed to cater to the unique healthcare needs of educational institutions providing remote health services and a solution for digital health modules.  By opting for Coviu as their telehealth partner, school districts, staffing agencies, and telehealth providers, have the flexibility and tools to deliver better healthcare outcomes for students, as well as improved work balance for therapists. 



Sign up for Telehealth Tips and Tricks