Coviu Phone
Coviu Phone
Phone and Video in One Place
Coviu Phone brings phone and video together in one seamless platform, designed specifically for healthcare.
It supports your entire team — from receptionists managing calls to clinicians running telehealth appointments — without the need for multiple systems. By centralising communication, clinics gain efficiency, improve patient care, and maintain complete visibility over every interaction.
How It Works
- To get started with Coviu Phone, head to Configure > Phone Setup in Coviu or contact our team for assistance. If you're on a Clinic or Enterprise plan, our team will handle setup for you as self-configuration isn’t available for these plans.
- Once set up, your practice will get a dedicated phone number. If you have an existing phone number, we can port it upon request - free of charge.
- You can receive and answer inbound calls to your Coviu phone number, just like any other VoIP system.
- Calls can be answered from within your consultation room or waiting area.
- Outbound calls can be made directly through Coviu's in-built softphone.
- There are no limits on concurrent calls in Coviu, and you can place customers on hold if needed.
- Coviu Phone includes voicemail functionality with customisation options to suit your needs.
What Can Coviu Phone Be Used for?
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Managing incoming calls to your reception desk, replacing your existing VOIP system or traditional handset.
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Transferring calls between reception and clinicians.
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Conducting telehealth appointments via phone (no longer requiring clinicians to use their personal mobile phones).
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Providing visibility across all phone and video activity in your practice.
Cost
The standard cost of Coviu phone is:
- $25 per user per month, or
- $250 per user per year
You must have a subscription to Coviu to purchase Coviu Phone.
Note:
- Practices on our Clinic or Enterprise plans with 3+ clinicians are eligible for discounted Coviu Phone pricing, and free Phone access for admin users. Get in touch with our team to learn more.
- Coviu Phone is not currently supported on Coviu's Essentials plan. Get in touch with our team to upgrade.
How to Install
To get started with Coviu Phone, head to Configure > Phone Setup in Coviu or contact our team for assistance.
If you're on a Clinic or Enterprise plan, get in touch with our team who can handle setup for you as self-configuration isn’t available for these plans.
Phone and Video in One Place
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