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Virtual Care, Smoothly Managed

Coviu brings simplicity to the front desk. Give patients a seamless experience while gaining visibility and control over virtual workflows. No tech hurdles, just calm in the chaos.

Receptionist Clinic Waiting Room view

Designed for Admin Simplicity

Coviu takes the pressure off busy front desks. From patient check-ins to payments, it fits into your current tools and helps you run your clinic more smoothly.

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Waiting Room Visibility

See who’s waiting and who’s being seen.

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Live Status Updates

Track patient progress in real time.

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Smart Call Routing

Send calls to the right clinician instantly.

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Easy Patient Access

No messy meeting links, downloads or log ins required.

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Branded Patient Experience

Brand your waiting room with logos, music and video.

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Waiting Room Messaging

Message patients instantly about delays or updates.

No More Chasing Payments

Coviu's native Payments feature integrates directly into your clinic workflow, enabling fast, secure payment collection without end-of-day chaos or awkward follow-ups.

payment confirmation
In-call or post-call payment prompts.
In-call or post-call payment prompts.
Auto-triggered post-call payment links.
Auto-triggered post-call payment links.
Admin dashboard for real-time payment visibility.
Admin dashboard for real-time payment visibility.
Stripe-powered, secure credit card processing.
Stripe-powered, secure credit card processing.
Optional manual entry for admin support.
Optional manual entry for admin support.
Learn more about Payments

Create a Calm Waiting Experience

Let patients know you see them. Coviu's virtual waiting rooms mirror the in-clinic experience with join status, call transfers, and custom messaging that keeps everyone informed and comfortable.

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Customise your waiting room
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Notify clinicians when patients arrive
Learn More About Virtual Waiting Rooms

Works With Systems You Already Use

Coviu fits alongside your existing systems, supporting virtual check-ins, call routing, secure payments, and smooth handovers between reception and clinicians - without adding complexity to your day.

 

PMS Reduced
Supports your existing systems.
Supports your existing systems.
No downloads or installs required.
No downloads or installs required.
Intuitive for reception teams to learn and use.
Intuitive for reception teams to learn and use.
Reduces double handling and admin back-and-forth.
Reduces double handling and admin back-and-forth.
"Coviu gives us the visibility and reliability Zoom never could. It’s built for healthcare - and it shows in every consult, every report, and every dollar saved."
Michael

Practice Owner

Admin & Reception FAQ's

Do I need to install anything to use Coviu?

No. Coviu runs in your browser - no downloads required.

Can I manage multiple rooms at once?

Yes. You can view and manage all virtual waiting rooms.

Can I collect payments with Coviu?

Yes. You can collect payments during or after the consults.

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Embrace a Sense of Calm For Your Clinic