Essentials
For solo practitioners
$20USDper user
per month
billed yearly
per month
billed yearly
- Secure online consultations
- Unlimited online consultation minutes
- Personalized URL for branding and professionalism
- Telehealth consent form to streamline patient intake
Pre- and post-consultation features
Conduct intake or triage via virtual waiting area
Messaging with patients via the waiting area
Configurable consent forms
Email invitations
Unlimited
SMS invitations
Patient arrival alerts
Customizable forms
1
Payment
2.5% + Stripe fees
Platform customization and administrative features
PMS Integrations
Comprehensive data reporting
Number of free admin users
0
White Labelling
Custom domain
Oversight and management of all rooms in a clinic
Multi-clinic oversight and management
In-consultation features
Unlimited minutes in consultation
Max number of people in a consultation
4
Consultation recording
Customer Service
Technical support via email & live chat
Dedicated Customer Success Manager
Personalised staff onboarding
Privacy and Security
End-to-End Encryption
ISO 27001 Certified
HIPAA Compliant
ST4S Compliant
Multi-Factor Authentication
Room Lock
Custom Security Review
SSO
Standard
For solo practitioners
$40USDper user
per month
billed yearly
per month
billed yearly
All the features of Essentials plus:
- Personal consultation room with customizable waiting area
- SMS consultation invitations (limited)
- Comprehensive reporting for patient insights and session tracking
- Customizable intake forms (limited)
- Higher session capacity (up to 6 participants)
- Ability to record audio and video sessions
Pre- and post-consultation features
Conduct intake or triage via virtual waiting area
Messaging with patients via the waiting area
Configurable consent forms
Email invitations
Unlimited
SMS invitations
30 per user per month
Patient arrival alerts
Customizable forms
5
Payment
1.5% + Stripe fees
Platform customization and administrative features
PMS Integrations
Comprehensive data reporting
Number of free admin users
0
White Labelling
Custom domain
Oversight and management of all rooms in a clinic
Multi-clinic oversight and management
In-consultation features
Unlimited minutes in consultation
Max number of people in a consultation
6
Consultation recording
Customer Service
Technical support via email & live chat
Dedicated Customer Success Manager
Personalised staff onboarding
Privacy and Security
End-to-End Encryption
ISO 27001 Certified
HIPAA Compliant
ST4S Compliant
Multi-Factor Authentication
Room Lock
Custom Security Review
SSO
Clinic (NEW!)
For clinics with multiple practitioners
Better than in person
$54USDper clinician
per month
billed yearly
per month
billed yearly
All the features of Standard plus:
- Unlimited consultation rooms for privacy and customization
- Centralised waiting area to handle patient flow seamlessly
- Easy patient transfers for intake, triage, payment, and follow-up
- Unlimited customizable forms
- Unlimited SMS and email invitations
- Lower payment processing to reduce operational costs
- Up to 20 free admin users per clinic
Pre- and post-consultation features
Conduct intake or triage via virtual waiting area
Messaging with patients via the waiting area
Configurable consent forms
Email invitations
Unlimited
SMS invitations
Unlimited
Patient arrival alerts
Customizable forms
Unlimited
Payment
1% + Stripe fees
Platform customization and administrative features
PMS Integrations
Comprehensive data reporting
Number of free admin users
20
White Labelling
Custom domain
Oversight and management of all rooms in a clinic
Multi-clinic oversight and management
In-consultation features
Unlimited minutes in consultation
Max number of people in a consultation
6
Consultation recording
Customer Service
Technical support via email & live chat
Dedicated Customer Success Manager
Personalised staff onboarding
Customer Service
Technical support via email & live chat
Dedicated Customer Success Manager
Personalised staff onboarding
Privacy and Security
End-to-End Encryption
ISO 27001 Certified
HIPAA Compliant
ST4S Compliant
Multi-Factor Authentication
Room Lock
Custom Security Review
SSO
Enterprise
For large organisations looking for a solution with advanced customization, security and visibility
Custom Pricing
All the features of Clinic plus:
- White labelled platform and custom domain
- Single sign on
- Custom security reviews
- Multi-clinic oversight
- Unlimited free admin users
- Dedicated Customer Success Manager and personalised onboarding
- Other security or data API customizations on request
Pre- and post-consultation features
Conduct intake or triage via virtual waiting area
Messaging with patients via the waiting area
Configurable consent forms
Email invitations
Unlimited
SMS invitations
Unlimited
Patient arrival alerts
Customizable forms
Unlimited
Payment
1% + Stripe fees
Platform customization and administrative features
PMS Integrations
Comprehensive data reporting
Number of free admin users
Unlimited
White Labelling
Custom domain
Oversight and management of all rooms in a clinic
Multi-clinic oversight and management
In-consultation features
Unlimited minutes in consultation
Max number of people in a consultation
20
Consultation recording
Customer Service
Technical support via email & live chat
Custom
Dedicated Customer Success Manager
Personalised staff onboarding
Privacy and Security
End-to-End Encryption
ISO 27001 Certified
HIPAA Compliant
ST4S Compliant
Multi-Factor Authentication
Room Lock
Custom Security Review
SSO
Pre- and post-consultation features
Conduct intake or triage via virtual waiting area | ||||
Messaging with patients via the waiting area | ||||
Configurable consent forms | ||||
Email invitations | Unlimited | Unlimited | Unlimited | Unlimited |
SMS invitations | 30 per user per month | Unlimited | Unlimited | |
Patient arrival alerts | ||||
Customizable forms | 1 | 5 | Unlimited | Unlimited |
Payment | 2.5% + Stripe fees | 1.5% + Stripe fees | 1% + Stripe fees | 1% + Stripe fees |
Platform customization and administrative features
PMS Integrations | ||||
Comprehensive data reporting | ||||
Number of free admin users | 0 | 0 | 20 | Unlimited |
White Labelling | ||||
Custom domain | ||||
Oversight and management of all rooms in a clinic | ||||
Multi-clinic oversight and management |
In-consultation features
Unlimited minutes in consultation | ||||
Max number of people in a consultation | 4 | 6 | 6 | 20 |
Consultation recording |
Customer Service
Technical support via email & live chat | Custom | |||
Dedicated Customer Success Manager | ||||
Personalised staff onboarding |
Privacy and Security
End-to-End Encryption | ||||
ISO 27001 Certified | ||||
HIPAA Compliant | ||||
ST4S Compliant | ||||
Multi-Factor Authentication | ||||
Room Lock | ||||
Custom Security Review | ||||
SSO | ||||