Essentials
For solo practitioners
$20per user
per month
billed yearly
per month
billed yearly
- Secure online consultations
- Unlimited online consultation minutes
- Personalised URL for branding and professionalism
- Telehealth consent form to streamline patient intake
Pre- and post-consultation features
Conduct intake or triage via virtual waiting area
Messaging with patients via the waiting area
Configurable consent forms
Email invitations
Unlimited
SMS invitations
Patient arrival alerts
Customisable forms
1
Payment
2.5% + Stripe fees
Platform customisation and administrative features
PMS Integrations
Comprehensive data reporting
Number of free admin users
0
White Labelling
Custom domain
Oversight and management of all rooms in a clinic
Multi-clinic oversight and management
In-consultation features
Unlimited minutes in consultation
Max number of people in a consultation
4
Consultation recording
Customer Service
Technical support via email & live chat
Dedicated Customer Success Manager
Personalised staff onboarding
Privacy and Security
End-to-End Encryption
ISO 27001 Certified
HIPAA Compliant
ST4S Compliant
Multi-Factor Authentication
Room Lock
Custom Security Review
SSO
Essentials
Standard
For solo practitioners
$40per user
per month
billed yearly
per month
billed yearly
All the features of Essentials plus:
- Personal consultation room with customisable waiting area
- SMS consultation invitations (limited)
- Comprehensive reporting for patient insights and session tracking
- Customisable intake forms (limited)
- Higher session capacity (up to 6 participants)
- Ability to record audio and video sessions
with Free Trial
Pre- and post-consultation features
Conduct intake or triage via virtual waiting area
Messaging with patients via the waiting area
Configurable consent forms
Email invitations
Unlimited
SMS invitations
30 per user per month
Patient arrival alerts
Customisable forms
5
Payment
1.5% + Stripe fees
Platform customisation and administrative features
PMS Integrations
Comprehensive data reporting
Number of free admin users
0
White Labelling
Custom domain
Oversight and management of all rooms in a clinic
Multi-clinic oversight and management
In-consultation features
Unlimited minutes in consultation
Max number of people in a consultation
6
Consultation recording
Customer Service
Technical support via email & live chat
Dedicated Customer Success Manager
Personalised staff onboarding
Privacy and Security
End-to-End Encryption
ISO 27001 Certified
HIPAA Compliant
ST4S Compliant
Multi-Factor Authentication
Room Lock
Custom Security Review
SSO
Standard
with Free Trial
Clinic (NEW!)
For clinics with multiple practitioners
Better than in person
$54per clinician
per month
billed yearly
per month
billed yearly
All the features of Standard plus:
- Unlimited consultation rooms for privacy and customisation
- Centralised waiting area to handle patient flow seamlessly
- Easy patient transfers for intake, triage, payment, and follow-up
- Unlimited customisable forms
- Unlimited SMS and email invitations
- Lower payment processing to reduce operational costs
- Up to 20 free admin users per clinic
Demo with Aiden 
Pre- and post-consultation features
Conduct intake or triage via virtual waiting area
Messaging with patients via the waiting area
Configurable consent forms
Email invitations
Unlimited
SMS invitations
Unlimited
Patient arrival alerts
Customisable forms
Unlimited
Payment
1% + Stripe fees
Platform customisation and administrative features
PMS Integrations
Comprehensive data reporting
Number of free admin users
20
White Labelling
Custom domain
Oversight and management of all rooms in a clinic
Multi-clinic oversight and management
In-consultation features
Unlimited minutes in consultation
Max number of people in a consultation
6
Consultation recording
Customer Service
Technical support via email & live chat
Dedicated Customer Success Manager
Personalised staff onboarding
Customer Service
Technical support via email & live chat
Dedicated Customer Success Manager
Personalised staff onboarding
Privacy and Security
End-to-End Encryption
ISO 27001 Certified
HIPAA Compliant
ST4S Compliant
Multi-Factor Authentication
Room Lock
Custom Security Review
SSO
Clinic (NEW!)
Demo with Aiden
Enterprise
For large organisations looking for a solution with advanced customisation, security and visibility
Custom Pricing
All the features of Clinic plus:
- White labelled platform and custom domain
- Single sign on
- Custom security reviews
- Multi-clinic oversight
- Unlimited free admin users
- Dedicated Customer Success Manager and personalised onboarding
- Other security or data API customisations on request
Demo with John 
Pre- and post-consultation features
Conduct intake or triage via virtual waiting area
Messaging with patients via the waiting area
Configurable consent forms
Email invitations
Unlimited
SMS invitations
Unlimited
Patient arrival alerts
Customisable forms
Unlimited
Payment
1% + Stripe fees
Platform customisation and administrative features
PMS Integrations
Comprehensive data reporting
Number of free admin users
Unlimited
White Labelling
Custom domain
Oversight and management of all rooms in a clinic
Multi-clinic oversight and management
In-consultation features
Unlimited minutes in consultation
Max number of people in a consultation
20
Consultation recording
Customer Service
Technical support via email & live chat
Custom
Dedicated Customer Success Manager
Personalised staff onboarding
Privacy and Security
End-to-End Encryption
ISO 27001 Certified
HIPAA Compliant
ST4S Compliant
Multi-Factor Authentication
Room Lock
Custom Security Review
SSO
Enterprise
Demo with John
Pre- and post-consultation features
| Conduct intake or triage via virtual waiting area | |
|
|
|
| Messaging with patients via the waiting area | |
|
|
|
| Configurable consent forms | |
|
|
|
| Email invitations | Unlimited | Unlimited | Unlimited | Unlimited |
| SMS invitations | |
30 per user per month | Unlimited | Unlimited |
| Patient arrival alerts | |
|
|
|
| Customisable forms | 1 | 5 | Unlimited | Unlimited |
| Payment | 2.5% + Stripe fees | 1.5% + Stripe fees | 1% + Stripe fees | 1% + Stripe fees |
Platform customisation and administrative features
| PMS Integrations | |
|
|
|
| Comprehensive data reporting | |
|
|
|
| Number of free admin users | 0 | 0 | 20 | Unlimited |
| White Labelling | |
|
|
|
| Custom domain | |
|
|
|
| Oversight and management of all rooms in a clinic | |
|
|
|
| Multi-clinic oversight and management | |
|
|
|
In-consultation features
| Unlimited minutes in consultation | |
|
|
|
| Max number of people in a consultation | 4 | 6 | 6 | 20 |
| Consultation recording | |
|
|
|
Customer Service
| Technical support via email & live chat | |
|
|
Custom |
| Dedicated Customer Success Manager | |
|
|
|
| Personalised staff onboarding | |
|
|
|
Privacy and Security
| End-to-End Encryption | |
|
|
|
| ISO 27001 Certified | |
|
|
|
| HIPAA Compliant | |
|
|
|
| ST4S Compliant | |
|
|
|
| Multi-Factor Authentication | |
|
|
|
| Room Lock | |
|
|
|
| Custom Security Review | |
|
|
|
| SSO | |
|
|
|
Essentials
|
Standard
with Free Trial
|
Clinic (NEW!)
Demo with Aiden
|
Enterprise
Demo with John
|
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