Snapforms vs Jotform vs Coviu for Specialist Practices

Snapforms vs Jotform vs Coviu

Snapforms and Jotform build great forms. Coviu gets each specialist appointment ready.

Snapforms and Jotform are general-purpose form builders, used by businesses and organisations of all kinds, clinics included. Coviu is built for healthcare: the right forms sent to each patient before their appointment, the chasing done, and the answers in your practice management software.

Here’s how the three compare.

What is Coviu?

Coviu is built for healthcare, not adapted from a general form builder. It sits beside your practice management software and gets every appointment ready: it sends each patient the forms their appointment type needs, reminds anyone who hasn’t finished and writes the answers into their record. No manual entry or PDFs to download and re-upload.

Works with Gentu, Halaxy, MediRecords, Cliniko and Nookal. Patients use one link, with no app or login.

What is Jotform?

Jotform is one of the world’s most widely used general-purpose form builders, with thousands of templates, payments, approvals and integrations with business apps.

It has a free plan, but data is hosted in the US or EU, with Australian hosting only on its Enterprise plan. It doesn’t integrate with Australian practice management software.

Bring your forms

Send us your current forms, whether they live in Snapforms, Jotform or a PDF, and we set them up with you.

Match them to appointment types

Decide which forms each appointment type needs, and when they go out.

Patients get one link

Coviu sends each patient everything their appointment needs. They complete it on their phone or desktop, with no app or login.

Reminders follow up

Only patients who haven’t finished are reminded, on the timing you set.

Details land in your PMS

Patient details write into the record and the full form saves to their file. No manual entry. Nothing to download or retype.

Automation

The right forms go out by themselves

Set which forms each appointment type needs, and when: on booking, days ahead or the morning of. Coviu reads your appointment book and sends them.

✓ One link per patient, no app or login
✓ Your forms, your workflows, set up for your practice

Reminders

The chasing runs itself

Patients who haven’t finished get reminders on the schedule you set. Once they’re done, the reminders stop.

✓ You set the timing
✓ Resend a link any time, even while the patient is on the phone

Write-back

Answers go into your PMS, not an inbox

Registration and demographic details write into the patient record field by field, and the full form saves to their file. Nobody downloads, uploads or retypes it.

✓ You choose per form: straight in, or a quick approve
✓ Works with Gentu, Halaxy, MediRecords, Cliniko and Nookal

Visibility

One tracking board for every appointment

See every upcoming appointment across the week: what has been sent, what has come back and what is overdue.

✓ Know what needs attention, before it becomes a problem
✓ See who is ready before the day starts

“There’s no downloading anything and no passwords. Patients just get the link, fill it out and they’re done.”

Practice manager

Choose Coviu

Best for specialist practices that want a tool built for healthcare, where the forms are known and the work is getting them done for every appointment. Forms go out automatically by appointment type, patients who haven’t finished are reminded, one tracking board shows what is outstanding, and answers are written directly into your PMS instead of arriving as a PDF.

Ideal for: specialist practices on Gentu, Halaxy, MediRecords, Cliniko or Nookal.

Choose Snapforms

Best for Australian organisations that need a capable general-purpose form builder, with local hosting and support on every plan. It suits teams building many kinds of forms, from enrolments and surveys to internal approvals. Some health practices also use it for intake forms, where it integrates with their practice management software.

Ideal for: schools, businesses and other organisations that build many kinds of forms.

Choose Jotform

Best for organisations that want the most flexible form builder, with a free plan to start: thousands of templates, payments, approvals and business app integrations. It is hosted in the US or EU. Australian hosting is only on its Enterprise plan.

Ideal for: businesses and organisations outside healthcare that build many kinds of forms, for many purposes.

Frequently asked questions

If your forms are mostly the same for each appointment type and the work is sending, chasing and filing them, Coviu. If you need to build lots of different forms for different purposes, a form builder like Snapforms or Jotform will give you more flexibility.

Coviu includes a form builder for patient forms, and we set up your existing forms with you. It isn't a general-purpose form builder: it doesn't do multi-step approval workflows or forms outside patient care.

When you aren’t a healthcare practice or need forms beyond patient paperwork (such as marketing or staff forms), want to build complex forms yourself, need multi-step approval workflows or integrations with general business apps, or aren’t on practice management software Coviu integrates with.

Snapforms lists integrations with Cliniko, Nookal, Coreplus, Halaxy, MediRecords and Owner Health. We couldn't find a Gentu integration listed as at October 2026, though Snapforms offers custom integrations on request.

Jotform doesn't list native integrations with Australian practice management software. Completed forms usually arrive by email or as a PDF that your team uploads.

Gentu, Halaxy, MediRecords, Cliniko and Nookal. What writes back into each one depends on what that system allows.

Registration and demographic details write into the patient record field by field, and a PDF of the completed form saves to the patient's file. What writes back varies by PMS. In Gentu, for example, questionnaire responses save as a PDF rather than into separate fields.

You choose. Each form can go straight in, or wait for a one-click approval from your team.

Coviu reminds them on the timing you set, and only patients who haven't finished get reminders. Anything still outstanding shows on your tracking board, and you can resend a link at any time.

Yes. If you’re moving from Snapforms or Jotform, send us the forms you use now and we’ll set them up in Coviu for you, so there’s nothing to rebuild.

Yes. Coviu stores your data in Australia. The only exception is text messages to patients, which are sent through a provider that processes them overseas. Snapforms stores data in Australia on every plan. Jotform is hosted in the US or EU, with Australian hosting only on its Enterprise plan.

No. Patients get one link and complete everything on their phone or computer.

We set Coviu up with you, including your forms and appointment types, so you can start with one appointment type and add more as you go.