Yes. Coviu connects through Cliniko's API using a key you create in Cliniko, and reads your appointment book, practitioners, patients and appointment types directly.

The appointment type in Cliniko. You decide which forms and tasks each appointment type requires and when they are sent, whether that is on booking, days ahead, or the morning of the appointment..

By SMS, as a single secure link to everything they need to complete for that appointment.

No. Everything opens in their browser, with no app and no password.

Coviu reminds them on the schedule you set. You choose the timing and the wording, and you can step in at any point.

One click sends them into Cliniko. Patient details update in the record, including Medicare, DVA and emergency contact, and the completed form is filed against the patient. Anything Cliniko has no field for stays on the attached form.

No. Send us what you use today and we set them up with you, so day one looks like your practice.

Only what's needed to run your workflows: appointments, practitioners, patient details, and filing completed forms to the record. The key is created in Cliniko by your own admin user, and archiving it ends our access. We never sell patient information, share it for advertising, or use it to train AI models, in line with the Australian Privacy Principles.

Yes. Forms and workflows work for in-person, telehealth and hybrid appointments alike, and each telehealth consult uses a unique, time-bound session link.

Cliniko sends and stores the form. Coviu runs the work around it: one link for everything that appointment needs rather than a link per form, reminders that chase the form rather than riding along with the appointment reminder, and one screen showing where every patient is up to across the whole day.