Built for Australian Practices

Paperwork done before the patient walks in

Has the form come back? Is the referral attached? You don’t have to ask. Coviu sends it, chases it and writes it back to your PMS, with nothing to re-type.

Book a demo
Overdue 4
Nina Castellan 9:30 am
Patient registration
due 12 hrs ago
Rory Whitfield 11:00 am
Consent to practice terms
due 2 days ago
Bea Mortlake 1:15 pm
Referral form
due 10 hrs ago
Thomas Ngata 3:45 pm
Bulk-billing pre-assignment
due 34 mins ago
At risk 5
Alistair Penn 8:45 am
New patient details
due in 56 mins
Yuki Tanabe 10:15 am
Consent to practice terms
due in 1 hr
Delphine Rowe 12:30 pm
Privacy & data consent
due in 3 hrs
Callum Frost 2:00 pm
Assignment of benefit
due in 5 hrs
Imogen Vale 4:30 pm
Referral form
due tomorrow
Submitted 4
Hana Okoye 9:00 am
Patient registration
submitted 3 days ago
Bruno Sadler 10:45 am
Telehealth appointment guide
submitted 1 hr ago
Elsie Ferrand 11:30 am
Patient registration
submitted today
Otto Lindqvist 2:15 pm
New patient details
submitted 2 days ago
Automation When an appointment is booked
Patient registration formsent Consent formsent
Forms sent Automatically chase up unfilled forms
Hi Elsie, Dr Marcus Webb has some tasks for you to complete before your appointment on Thu 14 Aug at 11:30 am. Please review them at: coviu.link/r/4K2P
Patient forms received Written back to PMS
Click a logo to learn more about each PMS integration
GentuMediRecordsHalaxyClinikoNookal

The week ahead, not one file at a time

Open one patient's file and it's all there: The form, the consent, whether they've signed. Open Thursday's list and you'd have to do that for every name on it.

Without a clinic-wide overview of where the paperwork is up to, staying ahead of every consult relies on checking each file one by one.

“I have to recheck it, recheck it and sometimes it slips through… And then it’s my fault.”
Practice manager, psychiatry practice

Already sent. Already tracked. Already taken care of

The appointment decides what goes out, and sends it automatically. Your patient completes it on their phone or computer. Anything still outstanding gets chased, on the timing you set.

You can see where everything's up to the whole time. And what comes back lands in the patient's record, not in an inbox.

A patient sitting at home on a sofa, completing a form on their phone
Patient file in PMS updated Demographics and consent form recorded
Patient form sent Automatically, on booking

Coviu handles the repetitive. Your team handles the meaningful

Forms, reminders and the consult itself, all in one place.

Patient Forms

Any form your practice sends today. Registration, consent, assignment of benefit, or something only your specialty uses.

Patient Forms

Appointment Workflows

Each appointment type carries its own tasks, on its own timing. One screen shows the whole day and what's still missing from it.

Appointment Workflows

Telehealth

If the appointment is a video consult, it runs on the link the patient already has. No second platform, nothing for them to download, nothing for you to set up.

Telehealth

Works with the appointment book you already use

Running something else? Request your PMS >

Built on your Gentu appointment book

Coviu reads your Gentu appointments and sends the forms each appointment type calls for. Completed forms land in the patient's record.

How Coviu works with Gentu >
5 appointment types 4 practitioners 38 appointments
Patient registration Sent
Clinic consent form Sent
Completed forms written back to Gentu

See what’s outstanding without opening a single patient file

Every appointment coming up, and what’s still missing for each one, ordered by date. The Friday chase and the daily calendar check are off your list, because the chasing already happened.

Missing paperwork costs you, on the day or at audit

When something an appointment needs is missing, it costs you: a consult that’s delayed or rebooked, a rebate lower than it should be, or a claim you can’t back up later. Coviu makes sure each appointment’s paperwork is complete before the patient walks in.

Nothing slips, whoever’s on the desk

The sending and the chasing happen on their own, the same way every time. What’s outstanding sits on a screen rather than in someone’s head, so a handover is a look rather than a briefing.

Everything’s in the file before you open it

Forms and consent are done and the referral is attached before the consult – whether you’re in your own rooms or at a visiting clinic where your admin team doesn’t travel with you.

For practice managers
For owners
For the front desk
For clinicians
A practice manager going through the week ahead with a colleague at a desk
Forms received Patients are ready for their appointment
A practice owner at her desk, working through the day on her monitor
Ready for consult Ready to claim on the day
A receptionist at the front desk working through a paper appointment diary
Patient form reminder sent Automatically for unfilled forms
A patient sitting down with their clinician at the start of a consult
Patient has arrived Consent forms and referral received

Built from what practices actually told us

These are their words, not ours.

"Sick to death of copying and pasting demographics."

Practice manager

"It's not a dashboard, a workstation is what you're building."

Practice manager

Psychology practice

Kept secure. Proven and independently checked

ISO 27001 certified

Independently audited, not self-assessed.

Hosted in Australia

Patient data is stored in Australia and handled under the Australian Privacy Principles.

Never used to train AI

Not sold, not shared for advertising.

How Coviu handles your data

If you bulk bill

Verbal assignment remains available until 30 June 2027. After that, every bulk-billed service needs a signed agreement, paper or electronic, kept for two years. We’ve written up what it has to include and how to collect it before the appointment.

Read the guide
A patient at a reception counter while the receptionist goes through a document with them
Assignment of benefit Signature

We build your first workflow with you

Book a time

Thirty minutes to walk through your appointment types and what goes out for each one.

Send us your forms

Whatever you use today, in whatever state they're in. We set them up with you.

Start with one appointment type

The one that causes the most chasing. Everything else can wait until you're ready.

Put the paperwork on Coviu's desk