About Us

Coviu – Making Telehealth Easy

Welcome

We’re Coviu, a company on a mission to provide the best software for video visits so you can extend the outstanding face-to-face care you give patients to online consultations.

About Us

At Coviu, we all come to work every day because we are passionate about breaking down the barrier of distance and enabling fair and equitable access to healthcare for everyone.

Video calls have become a standard way of doing business in corporations. Yet, when it comes to health, patients still need to see providers in person, which places a large burden on many.

For example, people in rural and remote areas have to travel many hours to meet with a psychologist, speech pathologist, or specialist. It’s not much better for elderly, disabled or otherwise immobile people in urban areas. Even busy families and professionals are avoiding the dreaded time out needed to see a doctor.

Distance between healthcare providers and those they serve, even if it’s only a few kilometers, often requires enormous amounts of effort, time, and money to overcome. We aim to knock down this barrier by making video visits the new standard of care.

Research has shown that up to 80% of clinician visits can be provided online with comparable clinical outcomes. Patients are demanding this convenient way of receiving healthcare and providers who embrace it will be rewarded with happier, healthier patients and higher revenues.

This is why we have built a software platform to make it effortless for you to introduce video visits as a service offering to your patients.

Despite our lofty goals, we are realists and know change can be challenging. So we go out of our way to make it easy to slot video visits into your workflows, and for patients to have a video visit with you online from wherever they are.

We also give you superpowers through AI-enhanced clinical tools to make the video visit even better than seeing a patient in person. And we round out our services with unparalleled support because we know the last thing you need in a busy practice is time spent on technology issues. At Coviu, we work tirelessly so the tech just works.

Our Vision
To ensure every patient has access to the best minds and practices in any location.
Our Mission
Coviu is a catalyst for practitioners to deliver life-changing video visits to patients anywhere.
Our Promise
We will work tirelessly to make your telehealth service feel like business-as-usual.
Our Essence
At our core, Coviu operates on innovation, inclusivity, integrity & impact.

Our Values

We care a lot about the way technology is introduced into the healthcare sector.
Our values help us deliver quality products and services that improve the lives of clinicians and patients.

* Privacy: we will respect the privacy of patient data and hold it strictly confidential at all times.

* Security: we will only ever hold the minimum data necessary, and we will hold and exchange it to the most up-to-date encryption and security standards.

* Continuity of care: we will never knowingly undermine the patient-GP relationship as it is core to continuity of care.

* Collaboration: we want to work with you to make video visits become a sustainable part of your business.

* Innovation and excellence: we will always strive to bring you the best technology can offer so you can provide the best health service online.

* Commitment: we will always support you in your goals to the best of our ability.

Our Story

Coviu was first created within the Australian research organisation CSIRO as part of research into telehealth delivery platforms. Working closely with clinicians, we found that existing consumer video calling software and corporate video conferencing applications were not appropriate for healthcare services. Not only do they not satisfy the stringent security and privacy requirements of healthcare businesses, but they miss important business functions such as collecting payments, making appointment bookings, and gathering patient consent.

We set about co-creating Coviu with the input of clinicians and healthcare businesses and spun the company out of CSIRO with the support of venture capital investment from Main Sequence Ventures in May 2018.