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Telemedicine Platform Comparison: Coviu vs Doxy.me

Which Platform Is Right for Your Practice?

 

Clinics across the United States are rapidly evolving how they deliver care by integrating telehealth, phone, and in-office services. Whether you're a solo practitioner, group practice, or health system, selecting the right telemedicine platform is essential for compliance, workflow efficiency, and patient satisfaction.

 

This guide compares Coviu and Doxy.me, two well-established telehealth solutions, with a focus on their strengths, limitations, and ideal practice settings.

 

 

coviu-vs-doxyme

What Is Coviu?

Coviu is a comprehensive telehealth and phone consultation platform built specifically for healthcare. Originally developed in Australia, it now supports practices in the US and other markets with HIPAA-compliant infrastructure, healthcare-grade security, and a flexible feature set designed to support hybrid care delivery.

 

Coviu enables providers to manage virtual waiting rooms, transfer patients securely between staff, and integrate over 50 clinical assessment tools. It also offers Coviu Assist, an optional AI tool that helps generate clinical notes. Customizable documentation templates are available across specialties, making Coviu suitable for a wide range of care settings.


 


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What Is Doxy.me?

  • Doxy.me is a US-based telemedicine platform that operates entirely in the browser. Known for its ease of use and free tier, it appeals to solo providers and small teams looking to get started with telehealth without the need for complex integrations.

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    Doxy.me complies with HIPAA, HITECH, GDPR, and PHIPA, and offers features like patient queueing, live chat, custom waiting rooms, and session history logs. While it includes some clinic-level branding and user management, its primary focus is video-based consults. It does not currently support phone consultations or deeper clinical integrations.

 

doxy.me-vs-coviu

Feature Comparison

Feature Coviu Doxy.me
HIPAA compliance and US data security ✔ ✔
Virtual waiting room ✔ ✔
Integrated Pearsons Assessments ✔ ✘
Custom branding & landing page ✔ ✔
Patient transfer between reception and clinicians ✔ ✘
AI Scribe for clinical notes ✔ ✘
Built-in consent collection ✔ ✔
Meeting history log ✘ ✔
Over 50 clinical assessment app add-ons ✔ ✘
No downloads required ✔ ✔
Live chat during sessions ✔ ✔
Group calls ✔ ✔
SOC2 / GDPR / HIPAA compliance ✔ ✔
File sharing in call ✔ ✔
Free trial ✔ ✔
Free plan available ✘ ✔
Price (USD) From $40 per user/month $69 per user/month (Full version)

Legend: ✔ = Yes | ⚠ = Partial | ✘ = No

Disclaimer: The above comparison is based on publicly available information as of 3 October 2025. If you represent a vendor and believe any information requires correction, please contact us.

Summary: Which Platform Fits Your Practice?

Choose Coviu

Ideal for clinics that need a healthcare-first, scalable telemedicine platform supporting phone, video, and in-person care. It includes robust clinical tools, customizable workflows, AI-powered notes, and secure patient handovers - all within one platform.

 

Ideal for: Multi-specialty practices, behavioral health providers, and hybrid care teams looking to streamline care across modalities.

 

Choose Doxy.me

Doxy.me is best for solo practitioners or small clinics seeking a simple video consultation solution with no setup required. Its free plan and ease of use make it an accessible entry point into telehealth without advanced clinical features.

 

Ideal for: Independent clinicians and small teams delivering basic virtual care.

 

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Any Questions?

Are Coviu and Doxy.me compliant with HIPAA and other US privacy regulations?
Yes. Both Coviu and Doxy.me are designed to meet HIPAA requirements for patient data protection in the United States. Each platform uses secure encryption and privacy safeguards to protect sensitive health information. Doxy.me also offers Business Associate Agreements (BAAs) for US providers, and Coviu’s infrastructure has been developed to meet HIPAA and other global privacy standards, making both suitable for compliant telemedicine delivery.
Can Coviu support phone and video consults in the United States?
Yes. Coviu supports both video and phone consultations, as well as in-person workflows. While it originated in Australia, Coviu offers HIPAA-compliant hosting and functionality for US-based providers, making it suitable for hybrid care models across phone, video, and clinic visits.
Why does Doxy.me offer a free plan while Coviu doesn’t?
Doxy.me’s free tier is designed for individual providers needing basic video consults. Coviu focuses on offering a comprehensive clinical platform with advanced features like AI note generation, patient handover, and assessment tools- features typically not included in free platforms. Coviu does offer a free trial for evaluation purposes.
Which platform scales better for multi-location practices?
Coviu is better suited for multi-location practices and enterprise-level providers. It supports administrative controls, custom branding, patient handoffs, and clinical integrations that are essential for larger teams. Doxy.me works well for smaller teams but may be limited for enterprise scalability.
Can I try Coviu before committing?
Yes - Coviu offers free trials and demo bookings for individuals and teams.

 

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