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Silvia Pfeiffer on the Future of Telehealth - Fear and Greed Podcast

Listen to Dr. Silvia Pfeiffer on the Fear and Greed Podcast on 'How the CSIRO helped shape the future of telehealth' where she discusses how telehealth was already in use prior to Covid-19, how things took a giant leap forward during the pandemic, and what needs to happen now for virtual care to continue to have a positive impact on healthcare.


Talking to Sean Alymer, CEO and Co-Founder of Coviu, Dr. Silvia Pfeiffer emphasizes that telehealth has been around a lot longer than the pandemic and continues to be integral to our healthcare system in the post-pandemic era. Many people had been living in remote areas with limited healthcare access for a long time. This lack of health access, combined with a drive to ameliorate healthcare through emerging video technology, inspired Coviu's now hugely successful virtual care platform.

Silvia reflects on how a CSIRO (Australia's leading multidisciplinary science and engineering research center) project to develop a technology for better access to healthcare and government services became Coviu when the company spun out and commercialized in 2018. But it wasn't until the pandemic necessitated revised medicare reimbursements and increased public awareness of its benefits, that telehealth really took off. Silvia muses,

About a quarter of all GP consultations are now done via telehealth.

Dr. Silvia Pfeiffer goes on to describe some of the things she has learned from Coviu's expansion into the USA, emphasizing more needs to be done for telehealth to continue to thrive in Australia. This includes more reimbursements for items such as remote patient monitoring, a revolutionary method of gathering self-reported medical data from patients in order for health practitioners to diagnose and treat symptoms before they escalate. She also brings the audience's attention to the need to reintroduce reimbursements for patient support services in order for General Practitioners to have full oversight over their patients' treatments. In the USA, it is encouraging that these items already exist, setting the stage for a positive future for telehealth.

Silvia also talks about how significant improvements in connectivity to rural and remote areas are aiding access to telehealth. 

Tune in while Silvia educates listeners on how to take advantage of one of healthcare's greatest tools, virtual care, and what has and needs to be done to ensure the future of virtual healthcare delivery.






Fear and Greed is the audio production company behind the most popular business news podcasts in Australia. They also develop custom podcasts for clients seeking an experienced, credible voice to represent their brand. Their marquee product Fear And Greed is the business podcast that sets listeners up for a successful day. Every weekday morning, get all the business news you need to know from business journalists Sean Aylmer and Michael Thompson.

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