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August Wrap Up - Get The Inside Scoop!

Hear about the latest at Coviu!

As we delve into the updates and news for August, we want to remind you of the robust security measures we have in place. In contrast to Zoom, which recently gained attention for the potential use of your video sessions to train their AI algorithms, Coviu takes a different approach to AI utilization. We want to assure you that we won't adopt such practices. Unless you're involved in a particular AI research project on the Coviu platform, your data will remain untouched by us. Even in those cases, we collaborate with research institutions that adhere to ethical protocols and openly share their research results.

Coviu is a custom-developed telehealth platform that puts your safety at the forefront. This is what sets us apart from generic video conferencing applications that were not specifically designed for clinical consultations.  We are dedicated to serving you, and your needs take precedence over everything else! To learn more about our certifications and the comprehensive security measures we have in place, click here.




Industry Events

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Upcoming Events:

We hope to see you there!




Product Updates

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Pearson Assessment: CELF Preschool-3

Pearson's Clinical Evaluation of Language Fundamentals Preschool-3 is now available to install on Coviu! The CELF Preschool-3 assesses aspects of language necessary for preschool children to meet the language demands of the classroom. 


The CELF Preschool-3 is part of the Speech-Language Pathology Battery. If you already have this installed, the CELF Preschool-3 will automatically be added to your account. To install this Pearson Battery on your account, get in touch!





Pearson Digital Administration 

Digital administration is now available for the following Pearson assessments in addition to the Pearson stimulus book:

The administration instructions will be available to examiners conducting Pearson assessments on-screen ensuring maximum engagement with the examinee! The examiner can view the administration rules, the detailed subtest administration procedures, and the basic scoring procedures for each item in the assessment. Discover the Pearson assessments currently supported by Digital Administration here. Also coming soon to the Digital Administration suite will be the PPVT-5 Form B, EVT-3 Form A, and GFTA-3.




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Coviu Customer Portal

The Coviu Customer portal are customers one-stop-shop to monitor and oversee their active and resolved support requests. Users can log a new support ticket, expedite tickets, ask questions or get updates on existing logged tickets without needing to come via our support team first. The portal can be accessed in Coviu via the ‘Help Hub', by clicking on ‘Log a Support Ticket’ or via our Help Center by clicking the 'Customer Portal' link on the top right-hand side.




Coming Soon



Multi-Factor Authentication

Soon we will be offering multi-factor authentication (MFA)! MFA will increase your platform security immensely by allowing your users to turn on a secondary authentication method in addition to their password, through an authenticator app on their phone. When available, MFA will only be configured at the user-level, meaning that if a user chooses to turn it on, they can. However, Coviu Support can deactivate MFA for a specific user should something go wrong. 

For Enterprise Customers, Platform Administrators can deactivate MFA for a specific user should something go wrong. If you are using SSO already, users will not see MFA options in their settings. Your Coviu Account Representative will be able to answer any questions about this feature!


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Clinic Clerk Role

A new User Role will soon be added called 'Clinic Clerk'. This role can be assigned to a user within any clinic and will have the level of access that a Team Member has, with the additional ability to manage Team Members. This may assist in bettering the responsibility of Team Member management, as users can be granted access to do this without the risks of having access to other Configuration and Account areas.

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Custom Virtual Backgrounds

One of our most requested features is not too far away! Soon, users will be able to upload your own custom virtual backgrounds to your in-call video feed. View our current available virtual background feature here.

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Updates to Video Layouts

Coming soon, are updates to the in-call video layout! Creating a more intuitive call experience, the key changes will include:

  • A grid layout will be the new default layout.

  • Ability to pin a participant to your screen by mousing over their feed and clicking the pin icon. 

  • Video feeds will dynamically scale between 16:9 and 4:3 to maximize the space usage in the call. 


All product updates can also be viewed here.




Coviu Case Study

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Spinal Life On Virtual Group Rooms


Coviu's recent case study with Spinal Life explores how they use telehealth (Coviu) to enhance its mission to bring substantial and meaningful enhancements to the lives of individuals with physical disabilities through virtual group rooms. Spinal Life shed light on its experience, specifically on how virtual group rooms have elevated its services and the notable advantages they have seen from its hybrid healthcare approach. 





Coviu News


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Jenny Aiken Appointed Chair of Coviu Global

We are thrilled to announce the appointment of Jenny Aiken as the new Chair of Coviu Global's Board of Directors. Having joined the Board as Director earlier this year, Jenny Aiken has already made significant contributions to the rapid growth of Coviu and we are excited to continue working together to shape the future of virtual care.





Educational Resources



Measurement-Based Virtual Care for School Districts


Through Coviu, purpose-built teleassessments and teletherapy across speech-language pathology and behavioral health can be brought to schools. By choosing Coviu, school districts, staffing agencies, and telehealth providers, have the flexibility and tools to deliver better healthcare outcomes for students, as well as improved work balance for therapists. 


Discover how Coviu can be the solution for enhanced student care, staff shortages, and unmanageable caseloads, plus a more resilient and thriving educational ecosystem.

Explore More



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11 Benefits To Adopting Telehealth Platforms 


Telehealth platforms have revolutionized healthcare delivery for both patients and practitioners. Read our blog as we explore 11 key benefits for healthcare providers in adopting telehealth platforms.




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Exploring Patient Engagement Software 

As a leading platform in the patient engagement software space, we discuss how similar software can improve patient outcomes, enhance patient-provider communication, and increase patient satisfaction.



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