Back to blog

Coviu & AWS, Product Updates, Silvia on Talking HealthTech

It has been another exciting month here at Coviu headquarters. Thanks to you, we have now achieved over 7 million consultations globally via Coviu! This is a testament to how far telehealth has come since the pandemic and how beneficial it continues to be post-pandemic.


Whilst the adoption of telehealth continues to grow, it is our mission to continue to be a catalyst for life-changing care anywhere and educate healthcare workers and patients alike about the benefits telehealth can provide. We continue to innovate and are excited to share with you some new features coming to Coviu next month! 


For now, we dig into some product enhancements and what we've been up to the last few weeks. And, finally from everyone at Coviu, thank you for your continued support!

Untitled design - 2022-06-20T153110.282



Coviu Stories




Coviu uses AWS to support thousands of daily telehealth sessions


Coviu uses Amazon Web Services (AWS) to support the delivery of the Healthdirect Video Call service, facilitating telehealth consultations for thousands of healthcare practitioners and their patients every day.


Healthdirect Australia manages the Video Call service and partners with Coviu’s telehealth platform, which runs on AWS and features Amazon Machine Learning, to enhance healthcare consultations through integrated video and clinical tools.


The flexibility and simplicity of Coviu on AWS plays a fundamental role in how we deliver video telehealth services. Sam Georgy - Service Director for Video Telehealth, Healthdirect (3)





Coviu Product Updates


two way msging


Guest Notification Messages


This new feature enables two-way messaging with patients who are in the waiting area. The admin/clinic team is able to communicate with patients in the waiting area and vice-versa. 


This feature is available on the Premium plan and Enterprise accounts. It is automatically installed by default but not enabled. To enable this feature, team administrators need to go into Configure -> Waiting Area -> General Configuration -> Enable Guest Notification Messages.


Learn more.




Coviu Organisation (3)


Organisation and Platform Reporter Roles


The two new Organisation and Platform Reporter roles can be assigned to users at a platform or organisation level when full administrator access is not needed for that person. These roles will have access to reporting functions only. These changes have been made on Enterprise accounts.


Learn more.




All product updates can also be viewed here.




mac user

Try Coviu before the EOFY!


Yet to try Coviu? What are you waiting for!


The end of the financial year is fast approaching. Make sure you reap any tax benefits by signing up for any annual Coviu plan before June 30. Plus, get 2 months free!* 


*Simply sign up for an annual plan and add your credit card details by June 30 to receive your invoice before the EOFY.


Join the 90,000 clinicians already using Coviu.






Coviu News




Past Events


Annie Banbury, Head of Clinical Research here at Coviu, presented alongside Isabella Size from Royal Far West at the OT Exchange Conference earlier this month. Watch their presentation on Telehealth for Occupational Therapy for Preschool-Aged Children here




On-Demand Webinar



Here's a little sneak peek!






Apps Marketplace


Coviu has over 50 apps that you can add to your Coviu account to extend your clinic's functionality and workflow capabilities.


You can choose from a range of apps tailored to your specialty from Pearson Assessments to Mental Health Questionnaires (such as the PHQ-9 & GAD-7), Script Concierge, Video Player capabilities and more.


We are continuously adding new apps to our Marketplace, so please don't hesitate to reach out if you have any suggestions for additional Apps you'd like to see.



In the Press




Silvia Pfeiffer on the Talking HealthTech Podcast


Listen to Coviu's CEO and Co-Founder Silvia Pfeiffer on this special Talking HealthTech episode: 'What is the next frontier in digital health?'.


Silvia was Talking HealthTech's first-ever podcast guest and is now back to celebrate episode 250! Congratulations Talking HealthTech!








Aged Care Sector Resisting Telehealth Uptake


Telehealth was largely embraced as a vital alternative to in-person medical consultations during the Covid lockdowns, but what is its role now that systems are transitioning to a Covid-normal phase?


Silvia Pfeiffer, speaks to Aged Care News about the resistance of the aged care sector in the uptake of telehealth. 






bus back


Sydney, Have you Seen me?


Coviu is taking over Sydney and not just virtually this time! 

Over the next month, Coviu will be zipping through Sydney on the back of buses! If you spot us, upload a picture to Instagram, Twitter, Facebook or LinkedIn and tag #CoviuBus for a chance to win a pair of Apple AirPods!


The winner will be drawn Monday 8th August and contacted directly.


Happy Snapping! 📷

T&Cs apply.




See you on Coviu!

Sign up for Telehealth Tips and Tricks