Every patient ready, before the day starts

Forms done, details already in MediRecords, the day running to schedule. Coviu sends what each appointment needs, chases what's outstanding, and shows you where every patient is up to.

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Built on your MediRecords appointment book

Coviu reads your MediRecords appointment book and automatically sends patients the forms and tasks you require for their appointment type. Track what’s completed and what’s outstanding in one view.

How It Works

Automated pre- and post-appointment workflows for every patient.

Appointment Booked

Your practice schedules the appointment in MediRecords as usual.

Forms sent automatically

Coviu recognises the appointment type and sends everything that appointment requires, in line with your chosen timing.

One secure link

The patient receives an SMS with a single secure link to everything they need to complete. No trawling back through messages, no apps, no passwords.

Coviu chases, you don't

If anything is remains outstanding, Coviu follows the patient up automatically, lifting completion rates without anyone on your team making the call.

Straight back into MediRecords

One click sends completed forms and patient data back to MediRecords, updating the patient record and filing the completed form to correspondence.

“It's a workstation. The workstation is actually orchestrating things for you. It's saying to you what needs action and what doesn't.”

Psychology Clinic Owner

Why MediRecords Practices Choose Coviu

Patients arrive prepared

Everything collected before they arrive, so the consult starts on time.

Your team stops chasing

Coviu follows up on what's outstanding, so your front desk doesn't have to.

The whole day at a glance

One screen, every appointment, and where each patient is up to.

No double handling

Completed data goes back into the patient record. Nobody retypes anything.

See who has arrived, not just who is booked

Telehealth consults happen in Coviu, so the screen that tracks forms also shows the waiting room. See who has arrived and who hasn't, instead of waiting on an empty screen.

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Security You Can Trust

Coviu is built for healthcare. Your data is encrypted, hosted locally, and never shared for advertising or AI training. Patient information moves only between your Coviu account and your own MediRecords patient records, all in line with the Australian Privacy Principles. 

Compliance

FAQs About Using Coviu with MediRecords

Does Coviu integrate directly with MediRecords?

Yes. Coviu is a native, authorised integration and reads your appointment book, practitioners, patients and appointment types directly.

What triggers the forms to go out?

The appointment type in MediRecords. You decide which forms and tasks each appointment type requires and when they are sent, whether that is on booking, days ahead, or the morning of the appointment.

How do patients receive their forms?

By SMS, as a single secure link to everything they need to complete for that appointment.

Do patients need to log in or download anything?

No. Everything opens in their browser, with no app and no password.

What happens when a patient doesn't complete their forms?

Coviu follows them up automatically on the schedule you set, so no one on your team has to chase.

What happens to completed forms?

One click sends them back to MediRecords. Patient details update in the record and the completed form is filed to correspondence.

Can I see what is outstanding across the practice?

Yes. One screen shows every upcoming appointment and the status of every form and task against it.

How is each telehealth consult secured?

Each consult uses a unique, time-bound session link.

Which forms are included?

Registration, consent, medical history, screening questionnaires, pre-Assignment of Benefits and more. You can build your own, or our team is available to help you set them up as part of onboarding.

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Start Using Coviu With MediRecords

Discover why practices across Australia trust Coviu to automate the work surrounding every appointment.