Coviu + Genie | Smart Workflows for Specialist Clinics

Coviu fits naturally into Genie workflows using a Link Automation to support secure telehealth consultations. Deliver virtual care with purpose-built clinical tools and automated appointment messaging, all without needing a direct integration.

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Coviu enhances Genie by allowing telehealth links to be included directly in your existing appointment reminder workflows. Configure messaging by practitioner and appointment type so the right link is always sent to the right patient at the right time.

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Each clinician has their own dedicated Coviu telehealth room link

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Genie reminder templates for telehealth appointment types are configured to include the relevant clinician’s Coviu link

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Your team books the appointment in Genie using your normal scheduling workflow

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Genie sends the confirmation and reminder to the patient via SMS or email, including the correct telehealth link

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Clinician and patient enter the consultation directly from their browser using the secure link. No downloads or accounts required

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Secure, Compliant, and Trusted by Specialists

Coviu is ISO 27001 certified and aligns with HIPAA and APP. Your data is encrypted, hosted locally, and never shared for advertising or AI training. With Coviu, security is built in - not bolted on.

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Far far away, behind the word mountains

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Far far away, behind the word mountains

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No. Coviu does not provide a direct integration with Genie. Clinics use Link Automation to include telehealth links in Genie appointment reminders.

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Patients receive the link through Genie’s standard appointment confirmation or reminder messages by SMS or email.

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See here to set up your Link Automation

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No. Patients join their consult instantly through their browser using the link provided.

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Yes. Telehealth links are only included for specific appointment types, allowing clinics to run hybrid models easily.

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Each Coviu room is encrypted and access-controlled. Only patients who receive the link can join the session.

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