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Healthcare providers across Australia are increasingly delivering care across in-person, phone, and video consultations. While many clinics adopted general-purpose video tools during the pandemic, the shift toward hybrid care has made platform choice more important than ever.
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This comparison explores how Coviu compares with Microsoft Teams, Zoom, and Google Meet - with a focus on what matters most to practice managers, clinicians, and admin teams.
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What Is Coviu?
\n
Coviu is a healthcare-first telehealth and communication platform built to support hybrid care in one secure system. Designed and hosted in Australia, Coviu is ISO 27001-certified and aligned with local healthcare compliance requirements.
\n
Unlike general video tools, Coviu goes beyond virtual consults. It supports structured clinical workflows including virtual waiting rooms, AI-powered clinical notes, patient handovers between admin and clinicians, and integrated payments - all within a single platform.
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What Is Microsoft Teams?
\n
Microsoft Teams is a collaboration platform designed for workplace communication. It combines video meetings, chat, file sharing, and integrations with Microsoft 365 tools like Outlook, Word, and SharePoint.
\n
It is widely used by organisations for internal communication, project collaboration, and enterprise meetings.
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While Teams supports video calls and scheduling, it is primarily designed for team collaboration rather than patient-facing clinical workflows.
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What Is Zoom?
\n
Zoom is a widely used video conferencing platform known for its ease of use and reliability. It supports virtual meetings, webinars, breakout rooms, and large-scale conferencing.
\n
It is commonly used across industries including business, education, and events.
\n
Zoom enables clinics to conduct video consultations, but it is not specifically designed to manage patient intake, clinical workflows, or healthcare-specific processes.
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What Is Google Meet?
\n
Google Meet is a browser-based video conferencing tool that is part of Google Workspace. It integrates with tools like Google Calendar, Gmail, and Google Drive.
\n
It is commonly used for business meetings, education, and remote collaboration, offering simple access via links without requiring downloads.
\n
Like other general conferencing tools, it focuses on communication rather than structured healthcare delivery workflows.
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Note: General video conferencing platforms typically require additional systems or manual processes to manage patient intake, payments, and follow-up workflows.
\n
Disclaimer: This comparison is based on publicly available information as of April 2026. Features may change. If you represent a vendor and believe any information requires correction, please contact us.
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Choose Coviu
\n
Best for clinics that require a healthcare-first, compliant telehealth solution that supports phone, video, and in-person workflows. Coviu is designed for teams that need structured clinical workflows, built-in tools, AI-powered notes, and real-time visibility of patient flow - all within a secure, Australian-hosted platform.
\n
\n
Ideal for: Multidisciplinary clinics, allied health providers, virtual care teams, and enterprise organisations delivering hybrid care.
\n
\n
Choose Microsoft Teams
\n
Best for organisations looking for a collaboration platform that combines video meetings, chat, and document sharing within the Microsoft ecosystem. Suitable for internal communication and team coordination, particularly in enterprise environments.
\n
\n
Ideal for: Organisations already using Microsoft 365 for internal communication, team collaboration, and administrative workflows.
\n
\n
Choose Zoom
\n
Best for organisations needing reliable, scalable video conferencing for meetings, webinars, and group calls. Zoom is widely used for its ease of use and flexibility across different meeting formats.
\n
\n
Ideal for: Clinics with basic video consultation needs, group sessions, or external meetings without complex clinical workflow requirements.
\n
\n
Choose Google Meet
\n
Best for organisations using Google Workspace that want simple, browser-based video meetings integrated with tools like Google Calendar and Gmail.
\n
\n
Ideal for: Teams already embedded in the Google ecosystem, looking for straightforward video consultations and internal meetings without additional workflow complexity.
\n
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Yes, these platforms can support video consultations. However, clinics may need additional tools or manual processes to manage scheduling, patient flow, documentation, and follow-up tasks.
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","summary":"","title":"Can I use Microsoft Teams, Zoom, or Google Meet for telehealth?"},{"details":"
Platforms designed for healthcare typically support patient intake, consent, documentation, and coordination between admin and clinicians, rather than just video communication.
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For clinics with higher patient volumes or hybrid care models, a purpose-built platform can help reduce administrative burden and improve operational efficiency.
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Some offer compliance features, but clinics should assess whether the platform meets local regulatory requirements, including data handling and privacy standards.
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Yes. Coviu is designed to support hybrid care, allowing clinics to manage video, phone, and in-person consultations within a single, unified workflow.
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Healthcare providers across Australia are increasingly delivering care across in-person, phone, and video consultations. While many clinics adopted general-purpose video tools during the pandemic, the shift toward hybrid care has made platform choice more important than ever.
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This comparison explores how Coviu compares with Microsoft Teams, Zoom, and Google Meet - with a focus on what matters most to practice managers, clinicians, and admin teams.
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What Is Coviu?
\n
Coviu is a healthcare-first telehealth and communication platform built to support hybrid care in one secure system. Designed and hosted in Australia, Coviu is ISO 27001-certified and aligned with local healthcare compliance requirements.
\n
Unlike general video tools, Coviu goes beyond virtual consults. It supports structured clinical workflows including virtual waiting rooms, AI-powered clinical notes, patient handovers between admin and clinicians, and integrated payments - all within a single platform.
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What Is Microsoft Teams?
\n
Microsoft Teams is a collaboration platform designed for workplace communication. It combines video meetings, chat, file sharing, and integrations with Microsoft 365 tools like Outlook, Word, and SharePoint.
\n
It is widely used by organisations for internal communication, project collaboration, and enterprise meetings.
\n
While Teams supports video calls and scheduling, it is primarily designed for team collaboration rather than patient-facing clinical workflows.
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What Is Zoom?
\n
Zoom is a widely used video conferencing platform known for its ease of use and reliability. It supports virtual meetings, webinars, breakout rooms, and large-scale conferencing.
\n
It is commonly used across industries including business, education, and events.
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Zoom enables clinics to conduct video consultations, but it is not specifically designed to manage patient intake, clinical workflows, or healthcare-specific processes.
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Google Meet is a browser-based video conferencing tool that is part of Google Workspace. It integrates with tools like Google Calendar, Gmail, and Google Drive.
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It is commonly used for business meetings, education, and remote collaboration, offering simple access via links without requiring downloads.
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Note: General video conferencing platforms typically require additional systems or manual processes to manage patient intake, payments, and follow-up workflows.
\n
Disclaimer: This comparison is based on publicly available information as of April 2026. Features may change. If you represent a vendor and believe any information requires correction, please contact us.
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Choose Coviu
\n
Best for clinics that require a healthcare-first, compliant telehealth solution that supports phone, video, and in-person workflows. Coviu is designed for teams that need structured clinical workflows, built-in tools, AI-powered notes, and real-time visibility of patient flow - all within a secure, Australian-hosted platform.
\n
\n
Ideal for: Multidisciplinary clinics, allied health providers, virtual care teams, and enterprise organisations delivering hybrid care.
\n
\n
Choose Microsoft Teams
\n
Best for organisations looking for a collaboration platform that combines video meetings, chat, and document sharing within the Microsoft ecosystem. Suitable for internal communication and team coordination, particularly in enterprise environments.
\n
\n
Ideal for: Organisations already using Microsoft 365 for internal communication, team collaboration, and administrative workflows.
\n
\n
Choose Zoom
\n
Best for organisations needing reliable, scalable video conferencing for meetings, webinars, and group calls. Zoom is widely used for its ease of use and flexibility across different meeting formats.
\n
\n
Ideal for: Clinics with basic video consultation needs, group sessions, or external meetings without complex clinical workflow requirements.
\n
\n
Choose Google Meet
\n
Best for organisations using Google Workspace that want simple, browser-based video meetings integrated with tools like Google Calendar and Gmail.
\n
\n
Ideal for: Teams already embedded in the Google ecosystem, looking for straightforward video consultations and internal meetings without additional workflow complexity.
\n
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\n
Yes, these platforms can support video consultations. However, clinics may need additional tools or manual processes to manage scheduling, patient flow, documentation, and follow-up tasks.
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\n
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","summary":"","title":"Can I use Microsoft Teams, Zoom, or Google Meet for telehealth?"},{"details":"
Platforms designed for healthcare typically support patient intake, consent, documentation, and coordination between admin and clinicians, rather than just video communication.
","summary":"","title":"What makes a platform suitable for healthcare use?"},{"details":"
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Telehealth Platform Comparison

Coviu vs Microsoft Teams vs Zoom vs Google Meet

Healthcare providers across Australia are increasingly delivering care across in-person, phone, and video consultations. While many clinics adopted general-purpose video tools during the pandemic, the shift toward hybrid care has made platform choice more important than ever.

This comparison explores how Coviu compares with Microsoft Teams, Zoom, and Google Meet - with a focus on what matters most to practice managers, clinicians, and admin teams.

What Is Coviu?

Coviu is a healthcare-first telehealth and communication platform built to support hybrid care in one secure system. Designed and hosted in Australia, Coviu is ISO 27001-certified and aligned with local healthcare compliance requirements.

Unlike general video tools, Coviu goes beyond virtual consults. It supports structured clinical workflows including virtual waiting rooms, AI-powered clinical notes, patient handovers between admin and clinicians, and integrated payments - all within a single platform.

coviu-logo

What Is Microsoft Teams?

Microsoft Teams is a collaboration platform designed for workplace communication. It combines video meetings, chat, file sharing, and integrations with Microsoft 365 tools like Outlook, Word, and SharePoint.

It is widely used by organisations for internal communication, project collaboration, and enterprise meetings.

While Teams supports video calls and scheduling, it is primarily designed for team collaboration rather than patient-facing clinical workflows.

microsoft-teams

What Is Zoom?

Zoom is a widely used video conferencing platform known for its ease of use and reliability. It supports virtual meetings, webinars, breakout rooms, and large-scale conferencing.

It is commonly used across industries including business, education, and events.

Zoom enables clinics to conduct video consultations, but it is not specifically designed to manage patient intake, clinical workflows, or healthcare-specific processes.

zoom-logo

What Is Google Meet?

Google Meet is a browser-based video conferencing tool that is part of Google Workspace. It integrates with tools like Google Calendar, Gmail, and Google Drive.

It is commonly used for business meetings, education, and remote collaboration, offering simple access via links without requiring downloads.

Like other general conferencing tools, it focuses on communication rather than structured healthcare delivery workflows.

Google-Meet
Features
Coviu
Microsoft Teams
Zoom
Google Meet
Purpose-built for healthcare workflows
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Hosted in Australia
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Virtual waiting room with patient visibility
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Limited
Limited
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Payments (integrated into workflow)
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Patient transfer between admin and clinicians
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Phone & video in one platform
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AI Scribe for clinical notes
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PMS compatibility
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Limited
Limited
Limited
Breakout rooms
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Clinical tools & assessments
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Live captions
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Built-in consent collection
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Group calls
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File sharing and chat
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Webinars & event hosting (100+ attendees)
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ISO 27001 certified
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No downloads required for patients
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Partial
Partial
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Free trial
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Free plan available
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Price
From $40 per user/month
Included in Microsoft 365 plans (from $9-$30/user/month)
Paid plans from $15-$25/user/month
Included in Google Workspace (from $8-$25/user/month)

Note: General video conferencing platforms typically require additional systems or manual processes to manage patient intake, payments, and follow-up workflows.

Disclaimer: This comparison is based on publicly available information as of April 2026. Features may change. If you represent a vendor and believe any information requires correction, please contact us.

Which Platform Suits You Best?

Choose Coviu

Best for clinics that require a healthcare-first, compliant telehealth solution that supports phone, video, and in-person workflows. Coviu is designed for teams that need structured clinical workflows, built-in tools, AI-powered notes, and real-time visibility of patient flow - all within a secure, Australian-hosted platform.

Ideal for: Multidisciplinary clinics, allied health providers, virtual care teams, and enterprise organisations delivering hybrid care.

Choose Microsoft Teams

Best for organisations looking for a collaboration platform that combines video meetings, chat, and document sharing within the Microsoft ecosystem. Suitable for internal communication and team coordination, particularly in enterprise environments.

Ideal for: Organisations already using Microsoft 365 for internal communication, team collaboration, and administrative workflows.

Choose Zoom

Best for organisations needing reliable, scalable video conferencing for meetings, webinars, and group calls. Zoom is widely used for its ease of use and flexibility across different meeting formats.

Ideal for: Clinics with basic video consultation needs, group sessions, or external meetings without complex clinical workflow requirements.

Choose Google Meet

Best for organisations using Google Workspace that want simple, browser-based video meetings integrated with tools like Google Calendar and Gmail.

Ideal for: Teams already embedded in the Google ecosystem, looking for straightforward video consultations and internal meetings without additional workflow complexity.

FAQ's

Can I use Microsoft Teams, Zoom, or Google Meet for telehealth?
Yes, these platforms can support video consultations. However, clinics may need additional tools or manual processes to manage scheduling, patient flow, documentation, and follow-up tasks.
 
What makes a platform suitable for healthcare use?

Platforms designed for healthcare typically support patient intake, consent, documentation, and coordination between admin and clinicians, rather than just video communication.

Do I need a dedicated telehealth platform?

For clinics with higher patient volumes or hybrid care models, a purpose-built platform can help reduce administrative burden and improve operational efficiency.

Are general video platforms compliant for healthcare?

Some offer compliance features, but clinics should assess whether the platform meets local regulatory requirements, including data handling and privacy standards.

Can Coviu support phone and in-person workflows as well?

Yes. Coviu is designed to support hybrid care, allowing clinics to manage video, phone, and in-person consultations within a single, unified workflow.

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