Coviu vs Doxy.me: Telehealth Platform Comparison for Australian Clinics

Which Platform is Right for Your Clinic?

Telehealth Platform Comparison: Coviu vs Doxy.me

Clinics across Australia are increasingly turning to purpose-built telehealth platforms to deliver high-quality care with lower admin overheads. Whether you're a solo practitioner, a multidisciplinary clinic, or an enterprise network, choosing the right platform depends on your workflows, compliance needs, and long-term digital strategy.

Here’s how Coviu and Doxy.me compare - two leading telehealth platforms trusted by healthcare providers globally.

What Is Coviu?

Coviu is a healthcare-first telehealth and phone consultation platform built to support hybrid care all in one secure system. Designed and hosted in Australia, Coviu is ISO27001-certified and built to meet the specific needs of Australian providers, including compliance with local healthcare standards.

Unlike video-only tools, Coviu goes beyond virtual consults. It offers integrated workflows like virtual waiting rooms, AI-powered clinical notes (Coviu Assist), patient handovers to admin staff, and over 50 clinical assessment tools - all embedded within the platform.

What Is Doxy.me?

Doxy.me is a US-based telemedicine platform that offers video consultations via a browser-based interface. It is known for being easy to use, with no downloads required and a free tier available. Doxy.me is popular among solo providers and smaller teams for its simplicity and low barrier to entry.

Doxy.me supports HIPAA, GDPR, PHIPA, and HITECH compliance, and offers features like live chat, patient queues, meeting history, and customisable waiting rooms. While it provides flexible branding and some clinic-level controls, it primarily focuses on video-only workflows and does not include advanced clinical tools or phone consult capabilities.

Features

Coviu

Doxy.me

Hosted in Australia

Virtual waiting room

Integrated Pearsons Assessments

Custom branding & landing page

Patient transfer between reception and clinicians

AI Scribe for clinical notes

Built-in consent collection

Meeting history log

Over 50 clinical assessment app add-ons

No downloads required

Live chat during sessions

Group calls

SOC2 / GDPR / HIPAA compliance

File sharing in call

Free trial

Free plan available

Price

From $40 per user/month

$69 per user/month (Full version)

Choose Coviu

Best for clinics that require a healthcare-first, compliant telehealth solution that supports phone, video, and in-person workflows. Coviu is ideal for teams that need built-in clinical tools, custom templates, AI-powered notes, and enterprise-grade security - all hosted in Australia.

Ideal for : Multidisciplinary clinics, virtual care teams, and enterprise providers who want a seamless, integrated hybrid care platform.

Choose Doxy.me

Best for individual providers or small clinics looking for a simple, browser-based video consultation tool. Doxy.me is a good option for those starting out with telehealth or needing a lightweight, affordable solution without extensive clinical features.

Ideal for : Solo practitioners or small teams with basic video consult needs and limited local compliance requirements.

Doxy.me vs Coviu FAQ's

Doxy.me supports global standards like HIPAA and GDPR but is not hosted in Australia or specifically aligned with Australian healthcare compliance such as ISO27001 or ST4S.

Yes - Coviu supports hybrid care, allowing seamless switching between phone, video, and in-person consultations, all from one platform.

Coviu does not offer a permanent free plan, but free trials are available. Pricing is usage-based with flexible plans for solo, clinic, or enterprise needs.

Both platforms are simple to use and require no downloads. Coviu is designed for clinical workflows, while Doxy.me is more geared towards lightweight video consults.

Yes - Coviu offers free trials and demo bookings for individuals and teams.