Snapforms vs Jotform vs Coviu for Specialist Practices

Snapforms vs Jotform vs Coviu

Snapforms and Jotform build great forms. Coviu gets each specialist appointment ready.

Snapforms and Jotform build good forms for almost any purpose. Specialist practices need something narrower: the right forms sent to each patient before their appointment, the chasing done, and the answers in your practice management system.

Here’s how the three compare.

What is Snapforms?

Snapforms is an Australian form builder used by schools, councils, businesses and health practices. It stores data in Australia on every plan, and offers logic, calculations, e-signatures and payments.

It integrates with some practice management systems, including Cliniko, Nookal, Halaxy and MediRecords, but not Gentu.

What is Coviu?

Coviu sits beside your practice management system and gets every appointment ready. It sends each patient the forms their appointment type needs, reminds anyone who hasn’t finished and writes the answers into their record. No PDFs to download and re-upload.

Works with Gentu, Halaxy, MediRecords, Cliniko and Nookal. Patients use one link, with no app or login.

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Coviu

Snapforms

Jotform

Building forms

Drag-and-drop form builder

Advanced logic, calculations and repeating sections

Large template library for any purpose

Payments inside the form

Coming soon

Approval workflows and routing

Integrations with general business apps

Works for any organisation, not just healthcare

Getting each appointment ready

Integrates with your practice management system

Works with Gentu

Forms sent automatically by appointment type

Reminders only to patients who haven't finished

One board of every upcoming appointment and what is outstanding

Patient details written into the PMS record

Completed form saved to the patient's file

Choose per form whether answers go straight in or wait for approval

Patients and data

Complete on any phone, no app or login

E-signatures for consent and assignment of benefit

Data hosted in Australia

Telehealth in the same platform

Bring your forms

Send us your current forms, whether they live in Snapforms, Jotform or a PDF, and we set them up with you.

Match them to appointment types

Decide which forms each appointment type needs, and when they go out.

Patients get one link

Coviu sends each patient everything their appointment needs. They complete it on their phone, with no app or login.

Reminders follow up

Only patients who haven’t finished are reminded, on the timing you set.

Details land in your PMS

Patient details write into the record and the full form saves to their file. Nothing to download or retype.

Write-back

Answers go into your PMS, not an inbox

Registration and demographic details write into the patient record field by field, and the full form saves to their file. Nobody downloads, uploads or retypes it.

✓ You choose per form: straight in, or a quick approve
✓ Works with Gentu, Halaxy, MediRecords, Cliniko and Nookal

Automation

The right forms go out by themselves

Set which forms each appointment type needs, and when: on booking, days ahead or the morning of. Coviu reads your appointment book and sends them.

✓ One link per patient, no app or login
✓ Build your own forms or bring the ones you use

Reminders

The chasing runs itself

Patients who haven’t finished get reminders on the schedule you set. Once they’re done, the reminders stop.

✓ You set the timing
✓ Step in on any patient, any time

Visibility

One board for every appointment

See every upcoming appointment across the week: what has been sent, what has come back and what is overdue.

✓ Resend a link while the patient is on the phone
✓ Know who is ready before the day starts

“We have to save it as a PDF locally and then upload it into Gentu. A better integration would be super helpful, so we didn’t have to PDF it, look it over manually and pull out the information we need.”

Stephanie O.

Practice secretary and business manager, specialist physician practice

“Snapforms was very handy. It was a secure way for our three forms to go out to a patient. They’d fill them out, it would get emailed back to us, and the reception team would upload them.”

Guy L.

Practice manager and director, urogynaecology practice

“There’s no downloading anything and no passwords. Patients just get the link, fill it out and they’re done.”

Stephanie O.

Practice secretary and business manager, specialist physician practice

“The good thing I found with Jotform is that you can just upload the PDF and then create the fields.”

Lisa S.

Practice administrator, psychiatry and pain practice

Choose Coviu

Best for specialist practices where the forms are known and the work is getting them done for every appointment. Forms go out automatically by appointment type, patients who haven’t finished are reminded, one board shows what is outstanding, and answers are written into your PMS instead of arriving as a PDF.

Ideal for: specialist practices on Gentu, Halaxy, MediRecords, Cliniko or Nookal, including those still emailing PDFs or handing out paper forms at reception.

Choose Snapforms

Best for Australian organisations that want a capable form builder with local hosting and support on every plan, and for allied health practices on Cliniko, Nookal or Coreplus that want intake forms to land in their PMS. It doesn’t integrate with Gentu, and completed forms often come back as a PDF to attach by hand.

Ideal for: schools, councils, businesses and allied health practices.

Choose Jotform

Best for organisations that want the most flexible, lowest-cost form builder: thousands of templates, payments, approvals and business app integrations. Data is hosted in the US unless you are on its Enterprise plan.

Ideal for: practices and businesses that build many kinds of forms, for many purposes.

Frequently asked questions

If your forms are mostly the same for each appointment type and the work is sending, chasing and filing them, Coviu. If you need to build lots of different forms for different purposes, a form builder like Snapforms or Jotform will give you more flexibility.

A form builder helps you create a form and collect answers. Coviu starts from your appointment book: it sends the right forms for each appointment, reminds patients who haven't finished, shows you what is outstanding and writes the answers into your PMS.

Coviu includes a form builder for clinical forms, and we set up your existing forms with you. It isn't a general-purpose form builder, and it doesn't do payments, approvals or forms outside patient care.

When you need forms beyond patient appointments, want to build complex forms yourself, need payments or approval workflows, or aren't on a practice management system Coviu integrates with.

Snapforms lists integrations with Cliniko, Nookal, Coreplus, Halaxy, MediRecords and Owner Health. We couldn't find a Gentu integration listed as at September 2026, though Snapforms offers custom integrations on request.

Jotform doesn't list native integrations with Australian practice management systems. Completed forms usually arrive by email or as a PDF that your team uploads.

Gentu, Halaxy, MediRecords, Cliniko and Nookal. What writes back into each one depends on what that system allows.

Registration and demographic details write into the patient record field by field, and a PDF of the completed form saves to the patient's file. What writes back varies by PMS. In Gentu, for example, questionnaire responses save as a PDF rather than into separate fields.

You choose. Each form can go straight in, or wait for a one-click approval from your team.

You set which forms go with each appointment type, and when they go out. Coviu reads your appointment book and sends them.

Coviu reminds them on the timing you set, and only patients who haven't finished get reminders. Anything still outstanding shows on your board, and you can resend a link at any time.

Yes. Send us your current forms and we set them up with you.

Coviu is hosted in Australia. Snapforms stores data in Australia on every plan. Jotform offers local data residency, including hosting outside the United States, on its Enterprise plan.

No. Patients get one link and complete everything on their phone or computer.

Yes. Patients can sign on their phone, and the signed form saves to their file.

Yes. The company writes it as one word, Snapforms. It is an Australian form builder based in Melbourne.

Yes. Many practices keep a form builder for staff, marketing or survey forms and use Coviu for patient appointments.

We set Coviu up with you, including your forms and appointment types, so you can start with one appointment type and add more as you go.