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A Purpose-Built Telehealth Platform for Modern Healthcare

More than video calls, Coviu enables secure, professional care delivery that fits naturally into clinical workflows, helping teams run virtual care with the same control and confidence as in-person.

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Australia’s Most Trusted Telehealth Solution

Used by solo practitioners, clinics, and national services like Healthdirect, Coviu supports secure, scalable care delivery across organisations of all sizes.

Support Every Step of the Virtual Consult

Coviu goes beyond video to support the full care journey - from check-in and clinic visibility to follow-up and payment collection, keeping every consult connected to your workflow.

Before

Patient Check-In

Patients arrive through a branded virtual waiting room.

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Before

Clinic Visibility

See patients arrive in real-time.



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Consent and Pre-Consult Capture

Collect consent, and card details before the session.



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During

Secure Consultation

Clinician and patient connect via professional-grade video or phone.

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During

In-Session Tools

Share files, run assessments, and capture information without leaving the consult.

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AI Documentation

Automatically generate clinical notes with AI scribe.
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After

Post-Consult Handover

Transfer patients back to admin for rebooking, notes, or follow-up.

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After

Billing and Payment

Take payment at any time using securely stored card details.
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Purpose-Built - Not Repurposed

Generic video tools weren’t designed for healthcare workflows. Coviu was - with branding, clinic visibility, documentation, and security built in to help teams deliver virtual care simply and professionally.

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Enterprise-Grade Security and Privacy

ISO 27001 and APP compliant.

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No Downloads or Logins for Patients

Patients join consults instantly.

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Branded Virtual Waiting Rooms

Deliver a professional experience from the first click.

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Real-Time Clinic Visibility

See who’s waiting, ready, or running late.

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Integrated Clinical Tools

Forms, assessments, and AI notes built in.

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Card Capture and Secure Payments

Reduce missed payments by capturing card details before the consult.

Works Seamlessly Alongside Your Existing Systems

Coviu fits into your existing workflows, providing a secure environment for virtual care without requiring changes to your PMS or admin tools. Clinics can connect consults using simple entry points like dedicated links, avoiding duplication or disruption.

Explore PMS Compatibility
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Expand Your Telehealth Toolkit

Reduce admin burden, protect clinician time, and deliver more complete care - all while simplifying your systems.

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Coviu Phone

Secure, integrated phone consults.

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AI Scribe

Clinical documentation, built to work with telehealth.

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Assessments

Access and deliver assessments seamlessly.

Assessments
“Coviu has completely changed how I work. It feels like a real clinic — just online.”
Psychologist

NSW

“We reduced no-shows significantly thanks to the virtual waiting room and admin visibility.”
Reception Lead

Multidisciplinary Clinic

“I love that I can use whiteboards, forms and even collect payments — all in one place.”
Paediatrician

QLD

Telehealth FAQ's

What is telehealth software?

Telehealth software allows healthcare providers to deliver consultations via video. Coviu is purpose-built for healthcare, offering secure, compliant video calls with in-call tools and admin support.

Is Coviu compliant with Australian healthcare standards?

Yes. Coviu is ISO 27001 certified and compliant with the Australian Privacy Principles (APP), making it suitable for all healthcare settings.

Do patients need to install anything to use Coviu?

No. Patients join directly from their browser with no downloads or logins required.

Can I collect payments through Coviu?

Yes. Coviu allows secure payments in-call or post-consult, reducing missed revenue.

Is Coviu compatible with my PMS?

Yes. Coviu works alongside your existing PMS. It’s designed to sit on top of your systems, not replace them.

Explore PMS Compatibility here.

Can I share documents or use custom forms in sessions?

Absolutely. Clinicians can use whiteboards, file sharing, and customisable in-call forms tailored to each specialty.

How much does Coviu telehealth cost?

Pricing depends on your clinic size and needs. We offer flexible plans with bundled access to AI Scribe, Coviu Phone and more.

View our Pricing page to find out more.

Will Coviu work for an organisation of my size?

Join thousands of providers using Coviu to run consults more smoothly, reduce admin burden, and deliver a more professional patient experience.

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It’s Time to Rethink Telehealth

Coviu makes telehealth feel natural, professional, and connected. Join thousands of Australian providers who deliver better care online with Coviu.

 

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