Telehealth Workflows That Just Work

Stop switching between systems. Coviu handles your clinical workflows from first booking, to the consult, through to payment.

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Workflow Wins That Add Up

Not another tool to manage. One platform that handles the parts of your day that cost you the most time, money and headspace.

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See Your Whole Clinic at a Glance

Who's arrived, who's being seen, who needs follow-up - visible to your team, in real time.
See Your Whole Clinic at a Glance
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Stop Losing Revenue

Card details collected before the consult. Charge immediately after, end of day, or whenever suits. No chasing. No bad debt.
Stop Losing Revenue
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Your Team, Working in Sync

One-click transfers between reception and clinicians. Admin stays admin. Clinicians stay clinical.
Your Team, Working in Sync

Telehealth That Works With Your PMS

Most clinics bolt telehealth on top of everything else - another tool, another login, another fragmented workflow. Coviu sits alongside your existing PMS instead, handling real-time patient flow without disrupting what your team already knows. No rip-and-replace, no retraining.

PMS Compat
Fewer systems to juggle - each tool doing what it does best
Fewer systems to juggle - each tool doing what it does best
Reduced double data entry and admin friction
Reduced double data entry and admin friction
Rapid setup with familiar dashboards for reception and clinicians
Rapid setup with familiar dashboards for reception and clinicians
Better coordination without technical complexity
Better coordination without technical complexity
Explore PMS Compatibility

From First Booking to Final Payment

Your team shouldn't have to manually stitch together reminders, consults, handovers and billing. Here's how Coviu handles the full patient journey, so nothing falls through the cracks.

BEFORE

Patient Booking & Reminders

Patients receive appointment reminders (with Coviu waiting links) automatically - increasing attendances and reducing no‑shows.

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BEFORE

Virtual Check-In

Patients arrive in a secure waiting area, while reception manages flow and clinicians can monitor arrival status.
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DURING

Consultation

Reliable video consultations supported by clinical tools - no downloads for patients, minimal friction for clinicians.

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DURING

AI-Assisted Notes

Clinicians capture accurate draft notes during consults - reducing after‑hours admin.

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AFTER

Handover

Patient is routed back to reception for scheduling, follow‑ups and PMS updates.

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AFTER

Payments & Finish

Native payments functionality helps capture revenue earlier in the day - reducing bad debt and day‑end chaos.

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The Tools That Run Your Clinic

Explore Coviu’s powerful features - each designed to enhance clinical care, reduce admin burden, and simplify virtual consults.

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Telehealth

Secure, professional-grade video consultations.

Telehealth
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Coviu Phone

Manage clinic calls from one secure line.

Coviu Phone
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AI Scribe

Automated, editable notes for phone, video and in-person care.

AI Scribe
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Assessments

Access 50+ tools including Pearson’s gold-standard tests.

Assessments
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Payments

Store card details and charge automatically post-consult.

Payments
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Custom Templates

Create reusable note structures for every consult type.

Custom Templates

Purpose Built - Not Repurposed

Most clinics run on a patchwork of tools - video, phone, billing and notes all handled separately. Coviu connects the whole workflow in one platform, built for healthcare from the ground up.

Features
Coviu
Microsoft Teams
Zoom
Google Meet
Purpose-built for healthcare workflows
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Hosted in Australia
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Virtual waiting room with patient visibility
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Limited
Limited
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Payments (integrated into workflow)
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Patient transfer between admin and clinicians
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Phone & video in one platform
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AI Scribe for clinical notes
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PMS compatibility
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Limited
Limited
Limited
Breakout rooms
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Clinical tools & assessments
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Live captions
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Built-in consent collection
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Group calls
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File sharing and chat
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Webinars & event hosting (100+ attendees)
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Security & compliance (ISO 27001 certified)
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No downloads required for patients
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Partial
Partial
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Free trial
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Free plan available
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Price
From $40 per user/month
Included in Microsoft 365 plans (from $9-$30/user/month)
Paid plans from $15-$25/user/month
Included in Google Workspace (from $8-$25/user/month)

Note: General video conferencing platforms typically require additional systems or manual processes to manage patient intake, payments, and follow-up workflows.

Disclaimer: This comparison is based on publicly available information as of April 2026. Features may change. If you represent a vendor and believe any information requires correction, please contact us.

“Since switching to Coviu, our team feels more in sync. Reception isn’t chasing clinicians, and handovers are smooth. It’s taken the pressure off everyone - we spend less time untangling issues and more time supporting patients.”

Sarah L

Practice Manager, Allied Health Clinic

12M+

Consultations delivered

40%

Reduction in late arrivals

6+ hrs

Saved p/w with AI Scribe

ISO 27001 Certified

With Australia data hosting

See How It All Fits Together

Book a 15-minute demo with a Coviu product specialist. No commitment, no IT team required.

 

Find the Right Plan for Your Clinic