Plans & Pricing

All plans come with a
4 week free trial. No credit card required.

Annual Billing

Monthly Billing

With annual billing you’ll get 2 months free.

Essentials

Recommended Plan

$25 Per user per month

$20 Per user per month

Recommended for sole practitioners new to telehealth.

You get the following features:
End-to-end encryption
Maximum of 4 people in a consult
1 customisable form per account* NEW
1 meeting room
Private consultation rooms (user rooms)
Email invitations

You get the following Apps:
File transfer
Configurable consent forms
Screen sharing, whiteboarding and highlighters
Video and YouTube players
In-call payments (2.5% + stripe fees) Medipass available
Online booking integrations (Health Engine, MyHealth1st)
Scheduling functionality (including SMS packages) available from the Apps Marketplace

See Below for a Detailed Breakdown

START FREE TRIAL START FREE TRIAL

Billed annually at $240 AUD

Standard

Recommended plan

$48 Per user per month

$40 Per user per month

Recommended for healthcare providers who wish to grow their online presence and utlilize clinical tools.

NEW Enable phone calls for an additional $15/m/account

Enable

You get everything in Essentials, plus:
Every 5th user FREE!
Ability to triage through the Central Waiting Area (mimics a virtual reception)
5 customisable forms per account* NEW
2 meeting rooms
Consultation scheduling
Text only sessions
Consultation video recording
SMS and email invitations
Consultation room branding
Up to 4 participants in a call

You get all Essentials Apps, plus:
Dual screen
Share document camera
PMS integrations (MediRecords, Clinic to Cloud, Nookal, Halaxy)
Additional online booking integrations (Halaxy, Cliniko, and Acuity Scheduling)
Multiple payment options. In-call payments (1.5% + stripe fees) + Medipass available

See Below for a Detailed Breakdown

Billed annually at $480 AUD

Premium

Recommended Plan

$66 Per user per month

$55 Per user per month

Recommended for healthcare providers with high patient/client volume and multiple practitioners.

NEW Enable phone calls for an additional $15/m/account

Enable

You get everything in Essentials & Standard, plus:
Every 5th user FREE!
Group Sessions - Maximum of 20 people in a consult NEW
10 customisable forms per account* NEW
Configurable meeting rooms
HIPAA
Usage reporting
Customisable entry forms
Exit forms and surveys

You get all Essentials & Standard Apps, plus:
Multiple payment options. In-call payments (1% + stripe fees) + Medipass available

See Below for a Detailed Breakdown

Billed annually at $660 AUD

Enterprise

Recommended plan

Custom Pricing

Recommended for organisations with multiple sites.

You get everything in Premium, plus:
Complete white labelled solution
Ability to manage mutiple sites
Single sign-on capabilities
Comprehensive reporting capabilites
Dedicated implementation team
Customisable intake forms
Custom build, in call forms and assessments
Access to complimentary users
Option for either license model or usage model
Unlimited forms NEW

You get access to a custom Apps Marketplace

Get in Touch. We can Tailor a Plan to Your Needs!

All plans comes with a 4 week free trial.
No credit card required.

* I need more customisable forms on my plan. How do I get access to this?

The number of customisable forms included on your account pertains only to 'published' forms meaning that, that is the allotted number of forms that you can have in use at any one time. This means you can have as many unpublished draft forms that are not in use with the ability to publish and unpublish forms as you wish if your limit has been reached. Additional published customisable forms are $5 per month or $50 per year. Alternatively, you can upgrade your account to a different plan to receive access to more forms and other features.

What is the difference between Meeting Rooms and User Rooms?

User Rooms refer to your own private room link. This is similar to your office room where you will hold your video consultations with clients and patients. In addition, team members have access to Meeting Rooms. Meeting Rooms can be used for just that, to hold an internal meeting or you can use it as a reception area for greeting clients or patients before transferring them to a clinicians User Room. Learn more here.

How often does my included SMS allocation renew? And what happens if I send more than my included SMS allocation?

The number of SMS included in your package renews each month, on your billing date.

The SMS included in your package are designed to cover your core messaging (lets expand here where they use it). You are able to send more SMS than your allotment, however you will be charged at the rate of $0.15 for each additional message.

You can check how many SMS you've sent anytime by (include where they can check here). We'll let you know if you're going to go over your included amount.