With Coviu's virtual care engagement platform, you can utilize both video and voice consultations in one place, under the same account! Plus, Coviu Audio-Only telehealth provides you with a dedicated phone number, allowing you to keep business and personal communications separate!
In addition to these features, we are excited to announce that Voicemail functionality for Coviu Audio-Only telehealth has arrived! 📞💻📱
Create 24/7 accessibility allowing:
-
Your patients/clients to leave voicemail messages when a call is unable to be taken.
-
Various options to configure your set-up to suit your practice workflow including the ability to send incoming calls to voicemail immediately, after a delay or when your clinic Waiting Area is out of hours.
-
Custom messages can be set for your patients/clients to hear before leaving a voicemail.
-
You will be notified about Voicemails that need to be actioned, with the ability to mark a Voicemail as complete.
-------------------
Benefits of Audio-Only Telehealth
Reap the benefits including:
-
Same account for both video and voice - Use your Coviu account to call clients on their phone when they can't do video.
-
Expand your boundaries - Use our virtual waiting area to respond to phone enquiries and leave phone calls for other users to answer.
-
Privacy and Security - No need to share personal mobile numbers! Use your dedicated Coviu phone number to call clients on their phone.
-
Maintain a health hotline/health call center where staff can respond to multiple incoming calls using the same line.
Coviu Audio-Only telehealth is $15/m/account on the Standard and Premium Plans to enable phone calls and receive a dedicated number.
This feature is not available whilst on a Coviu free trial. If you are on an Enterprise Plan, speak to your Coviu account representative to get a quote and have this added to your account.
---------
"I use Coviu for my video consultations and find it useful in my clinic management. The added feature allowing phone consultations and access to a dedicated clinic phone number makes it much easier."
- Victor Ojo, Geriatric Psychiatrist
Yet to try Coviu? Start a 2-week free trial and start running consultations within minutes! To learn more about Coviu, book a call with one of our friendly team members here.
